2 Replies Latest reply on Jan 2, 2014 3:47 PM by jeromiec83223024

    Windows 8 - Flash Player not installed

    tinakahui

      I have Windows 8, was working fione until I updated to 8.1, now flash player doesnt work specifically when I try to upload images to facebook, comes up with Flash player not installed click here to install, when I try to install takes me to a page that says Windows 8 in intergrated with Flash player I do not need to install and cant - BUT I do not have the flash player anywhere in my programmes how can I fix this? HELP I have folowed all the steps given but is still not working

        • 1. Re: Windows 8 - Flash Player not installed
          Mike M Level 6

          Flash Player isn't a program so you'll never (never) see it in your program files. It's a plugin for your browser, and it's integrated into IE by Microsoft since Windows 8 was released.

          With 8.1, you were "force fed" Internet Exploder 11, which has its own set of problems, and they're no small problems.

          The pages can't recognize the browser, so they don't recognize any of the plugins, like Flash Player. So far, Microsoft has made NO indication that they have any plan to fix it soon.

          Microsoft's recommendation is to use Compatibility View for affected pages, and "pretend" you're using an different browser. Trouble with that is it has seen limited success at best, and you have to individually enable it for EVERY page that has problems.

          I'm not big on "pretending" so I recommend actually using another browser.

          Firefox (from Mozilla)

          Opera (from Opera)

          Safari (from Apple)

          Chrome (from Google)

          ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in.

          1 person found this helpful
          • 2. Re: Windows 8 - Flash Player not installed
            jeromiec83223024 Adobe Employee

            Flash Player is actually built into Internet Explorer on Windows 8 and 8.1.  There is nothing for you to download or install from Adobe.

             

            From the description of the problem, it sounds like you're going to a website and getting a message that Flash Player cannot be found. 

             

            On most sites, there is JavaScript that determines what version of your browser and Flash are installed, so that it can determine what content to show you.  In Internet Explorer 11, Microsoft changed the string that identifies Internet Explorer to those scripts, and it's very likely that the website you're visiting needs to make adjustments to accommodate the change.  There will probably be a bumpy transition period as major web properties notice the problem and fix it.  I'm sure Facebook will sort it out pretty quickly.

             

            In the meantime, Mike's suggestions are good.  Use Compatibility Mode or an alternate browser.  You may also want to contact the website (particularly if they're a small shop) to let them know about the problem.  You're on the early end of the adoption curve, and they might need a head's up.

             

            Thanks!