0 Replies Latest reply: Jan 3, 2014 2:07 AM by frariem RSS

    Adobe Media Encoder does not start queue

    frariem Community Member

      Hi, 5 days ago I started having problems with AME 6, just updated version 6.0.3.1 (64 bit). I work with premiere 6  version 6.0.5, windows xp, always worked since this week, AME :doesn.t start the queue. after 2 minutes working you can hear the sheep sound and the report says: unknown error, unable to locate or read original file. I updated everything was available, reinstalled the suite (premiere and encore 6), it's still not working.

      Do you have any idea about the problem?

      thank you

      Francesco