2 Replies Latest reply on Jan 2, 2014 6:32 PM by jessekalim2

Photoshop CC keeps crashing in Windows 8

jessekalim2 Jan 2, 2014 2:11 PM

I have a Dell with Windows 8 I've been using for the past 6 months, with 36 GBs of RAM. Never had a problem with Photoshop CS6. Now upgraded to CC, and Photoshop frequently crashes. It crashes if I have too large a file open (many layers) or try to open too many files at once (more than 10). Please help, I need this for work. Thank you.

1. Re: Photoshop CC keeps crashing in Windows 8

Chris Cox Jan 2, 2014 5:12 PM (in response to jessekalim2)

Did you install all the Photoshop updates? You should be on 14.1.2.

What does the crash report say about the name of the faulting module?
Like Show 0 Likes(0)

Actions
2. Re: Photoshop CC keeps crashing in Windows 8

jessekalim2 Jan 2, 2014 6:32 PM (in response to Chris Cox)

It is up-to-date. It says 14.1.2 x32.

How do I get the crash report?
Like Show 0 Likes(0)

Actions

Go to original post

Legend

Correct Answers - 10 points