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Hi mark and welcome to the RH community.
This may seem like not much to ask but it is unsupported in HTML Help. Because the text is stored in a text file, no formatting or images are supported.
Microsoft themselves continued to use WinHelp for "What's This?" Help for many years after HTML Help appeared on the scene -- then they pretty much abandoned the use of "What's this?" Help altogether from XP onwards -- so there's been little incentive for them to improve the richness of "What's This?" Help in HTML Help.
That's confirmed it then. No formatting of text, not even a carriage return.........
Shame it's been pretty much abandoned. I thought it was a nice feature.
Anyway, many thanks to both of you for your prompt responses. As a relative novice regarding HTML help it's been a great help to get some expert advice and saved me a lot of wasted time.