Did you purchase a serial number Premiere Elements 12?
When you get to the dialog which typically says Continue tryout or License this product, what happens when you click on License this product?
Thanks for your response. I went on the chat help line and managed to get the problem solved. Thanks. Wullie
Thanks for the follow up with the good news that your Premiere Elements 12 activation issue was resolved by Adobe Chat. Great group of Adobe reps.
Best wishes with your Premiere Elements 12 workflows and products.