2 Replies Latest reply on Jan 4, 2014 10:25 AM by Chris Cox

    Photoshop CC not showing 3D panel/workspace Win 8.1.

    notcomplainingbut

      i have looked everywhere and i'm sure my problem is unique. it is not that the 3d panels are greyed out. they are no where to be found. When i edit menus i can edit the 3D panel menu but i can't make it appear. below are the system info specs. I'm sure they are good enough:

       

      Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
      Operating System: Windows 8 64-bit
      Version: 6.2
      System architecture: Intel CPU Family:6, Model:14, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
      Physical processor count: 6
      Logical processor count: 12
      Processor speed: 4125 MHz
      Built-in memory: 16327 MB
      Free memory: 13666 MB
      Memory available to Photoshop: 14620 MB
      Memory used by Photoshop: 60 %
      Image tile size: 1024K
      Image cache levels: 4
      OpenGL Drawing: Enabled.
      OpenGL Drawing Mode: Advanced
      OpenGL Allow Normal Mode: True.
      OpenGL Allow Advanced Mode: True.
      OpenGL Allow Old GPUs: Not Detected.
      OpenCL Version: 1.1 CUDA 6.0.1
      OpenGL Version: 2.1
      Video Rect Texture Size: 16384
      OpenGL Memory: 2048 MB
      Video Card Vendor: NVIDIA Corporation
      Video Card Renderer: GeForce GTX 770/PCIe/SSE2
      Display: 1
      Display Bounds: top=0, left=0, bottom=1080, right=1920
      Video Card Number: 1
      Video Card: NVIDIA GeForce GTX 770
      Driver Version: 9.18.13.3182
      Driver Date: 20131111000000.000000-000
      Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
      Video Mode: 1920 x 1080 x 4294967296 colors
      Video Card Caption: NVIDIA GeForce GTX 770
      Video Card Memory: 2048 MB
      Serial number: 91198709403270006793
      Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
      Temporary file path: C:\Users\Dara\AppData\Local\Temp\
      Photoshop scratch has async I/O enabled
      Scratch volume(s):
        C:\, 465.4G, 415.8G free
      Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\
      Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\

       

      Installed components:
         ACE.dll   ACE 2013/03/19-12:09:02   79.535293   79.535293
         adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
         AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0  
         AdobeOwl.dll   Adobe Owl 2013/03/03-12:10:08   5.0.13   79.533484
         AdobePDFL.dll   PDFL 2013/03/13-12:09:15   79.499517   79.499517
         AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1768  
         AdobeXMP.dll   Adobe XMP Core 2013/03/13-12:09:15   79.151481   79.151481
         AdobeXMPFiles.dll   Adobe XMP Files 2013/03/13-12:09:15   79.151481   79.151481
         AdobeXMPScript.dll   Adobe XMP Script 2013/03/13-12:09:15   79.151481   79.151481
         adobe_caps.dll   Adobe CAPS   7,0,0,21  
         AGM.dll   AGM 2013/03/29-12:09:59   79.536232   79.536232
         ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31  
         aif_core.dll   AIF   5.0   79.534508
         aif_ocl.dll   AIF   5.0   79.534508
         aif_ogl.dll   AIF   5.0   79.534508
         amtlib.dll   AMTLib (64 Bit)   7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50)   1.000000
         ARE.dll   ARE 2013/03/19-12:09:02   79.535293   79.535293
         AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
         AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
         Bib.dll   BIB 2013/03/19-12:09:02   79.535293   79.535293
         BIBUtils.dll   BIBUtils 2013/03/19-12:09:02   79.535293   79.535293
         boost_date_time.dll   DVA Product   7.0.0  
         boost_signals.dll   DVA Product   7.0.0  
         boost_system.dll   DVA Product   7.0.0  
         boost_threads.dll   DVA Product   7.0.0  
         cg.dll   NVIDIA Cg Runtime   3.0.00007  
         cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
         CIT.dll   Adobe CIT   2.1.6.30158   2.1.6.30158
         CITThreading.dll   Adobe CITThreading   2.1.6.30158   2.1.6.30158
         CoolType.dll   CoolType 2013/03/19-12:09:02   79.535293   79.535293
         dvaaudiodevice.dll   DVA Product   7.0.0  
         dvacore.dll   DVA Product   7.0.0  
         dvamarshal.dll   DVA Product   7.0.0  
         dvamediatypes.dll   DVA Product   7.0.0  
         dvaplayer.dll   DVA Product   7.0.0  
         dvatransport.dll   DVA Product   7.0.0  
         dvaunittesting.dll   DVA Product   7.0.0  
         dynamiclink.dll   DVA Product   7.0.0  
         ExtendScript.dll   ExtendScript 2013/03/21-12:10:31   79.535742   79.535742
         FileInfo.dll   Adobe XMP FileInfo 2013/03/19-12:09:02   79.151561   79.151561
         filter_graph.dll   AIF   5.0   79.534508
         icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
         icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
         imslib.dll   IMSLib DLL   7.0.0.37  
         JP2KLib.dll   JP2KLib 2013/02/19-12:28:44   79.248139   79.248139
         libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
         libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
         LogSession.dll   LogSession   2.1.2.1756  
         mediacoreif.dll   DVA Product   7.0.0  
         MPS.dll   MPS 2013/03/15-13:25:52   79.535029   79.535029
         msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.8428  
         msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
         msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
         msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.8428  
         msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
         msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
         msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.8428  
         msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
         PatchMatch.dll   PatchMatch 0000/00/00-00:00:00   1.   1.
         pdfsettings.dll   Adobe PDFSettings   1.04  
         Photoshop.dll   Adobe Photoshop CC   CC  
         Plugin.dll   Adobe Photoshop CC   CC  
         PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   4.0.1.34  
         PSArt.dll   Adobe Photoshop CC   CC  
         PSViews.dll   Adobe Photoshop CC   CC  
         SCCore.dll   ScCore 2013/03/21-12:10:31   79.535742   79.535742
         ScriptUIFlex.dll   ScriptUIFlex 2013/03/21-12:10:31   79.535742   79.535742
         svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
         tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  
         tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  
         updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102
         WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078

       


      Required plug-ins:

       

         Accented Edges 14.0
         Adaptive Wide Angle 14.0
         Angled Strokes 14.0
         Average 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Bas Relief 14.0
         BMP 14.0
         Camera Raw 8.0
         Camera Raw Filter 8.0
         Chalk & Charcoal 14.0
         Charcoal 14.0
         Chrome 14.0
         Cineon 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Collada 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Color Halftone 14.0
         Colored Pencil 14.0
         CompuServe GIF 14.0
         Conté Crayon 14.0
         Craquelure 14.0
         Crop and Straighten Photos 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Crop and Straighten Photos Filter 14.0
         Crosshatch 14.0
         Crystallize 14.0
         Cutout 14.0
         Dark Strokes 14.0
         De-Interlace 14.0
         Difference Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Diffuse Glow 14.0
         Displace 14.0
         Dry Brush 14.0
         Eazel Acquire 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Embed Watermark 4.0
         Extrude 14.0
         FastCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Fibers 14.0
         Film Grain 14.0
         Filter Gallery 14.0
         Fresco 14.0
         Glass 14.0
         Glowing Edges 14.0
         Grain 14.0
         Graphic Pen 14.0
         Halftone Pattern 14.0
         HDRMergeUI 14.0
         IFF Format 14.0
         Ink Outlines 14.0
         JPEG 2000 14.0
         Lens Blur 14.0
         Lens Correction 14.0
         Lens Flare 14.0
         Liquify 14.0
         Matlab Operation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Measurement Core 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Mezzotint 14.0
         MMXCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Mosaic Tiles 14.0
         Multiprocessor Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Neon Glow 14.0
         Note Paper 14.0
         NTSC Colors 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Ocean Ripple 14.0
         Oil Paint 14.0
         OpenEXR 14.0
         Paint Daubs 14.0
         Palette Knife 14.0
         Patchwork 14.0
         Paths to Illustrator 14.0
         PCX 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Photocopy 14.0
         Photoshop 3D Engine 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Picture Package Filter 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Pinch 14.0
         Pixar 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Plaster 14.0
         Plastic Wrap 14.0
         PNG 14.0
         Pointillize 14.0
         Polar Coordinates 14.0
         Portable Bit Map 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Poster Edges 14.0
         Radial Blur 14.0
         Radiance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Read Watermark 4.0
         Reticulation 14.0
         Ripple 14.0
         Rough Pastels 14.0
         Save for Web 14.0
         ScriptingSupport 14.0
         Shake Reduction 14.0
         Shear 14.0
         Smart Blur 14.0
         Smudge Stick 14.0
         Solarize 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Spatter 14.0
         Spherize 14.0
         Sponge 14.0
         Sprayed Strokes 14.0
         Stained Glass 14.0
         Stamp 14.0
         Sumi-e 14.0
         Targa 14.0
         Texturizer 14.0
         Tiles 14.0
         Torn Edges 14.0
         Twirl 14.0
         Underpainting 14.0
         Vanishing Point 14.0
         Variations 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Water Paper 14.0
         Watercolor 14.0
         Wave 14.0
         WIA Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         Wind 14.0
         Wireless Bitmap 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
         ZigZag 14.0

       

      Optional and third party plug-ins: NONE

       

      Plug-ins that failed to load: NONE
      Flash:
         Adobe Exchange
         Kuler
      Installed TWAIN devices: NONE