I have just installed a second version of my copy of PSE 9 on a laptop. When I try to open an NEF file I get the message 'Cannot open [file-name] because it is the wrong type of file'.
I can open these files on the version I have installed on my PC so am confused as to why this should be different on the laptop.
I understand I can get around this by converting the files to DNG format but I'd much rather open them directly in pse as I currently do on the version installed on my PC.
Is there any way to get this fixed?
Are both PC and Laptop using the same version of Camera Raw - in the editor go to Help -> About Plug-in -> Camera Raw to check the version.
You may have updated your PC but not the Laptop - go to Help -> Updates
Failing that, please let us know which camera model you have.
There is a forum for PSE - best to ask questions there.