3 Replies Latest reply on Jan 6, 2014 7:20 AM by the_wine_snob

    Media Off-line in PrE 12

    Lewjjj6360

      On premiere elements 12, my videos in my existing projects has been replaced by the red screen "media off-line"

       

      [Title edited for clarification of the problem - Hunt]

        • 1. Re: Lewjjj6360
          Peru Bob Adobe Community Professional & MVP

          Are they on an external drive?

          If so, you will need to relink them if the external drive doesn't have a specific drive letter assigned.

          • 2. Re: Lewjjj6360
            A.T. Romano Level 7

            Lewjjj6360

             

            Have you moved or deleted or put in folders the source media after you saved closed these projects?

             

            Can you still see the project's source media on the computer hard drive in their save location?

             

            If so, what is that saved location...external hard drive or somewhere on the Local Disc C?

             

            As suggested in Peru Bob's question, if external hard drive is the storage place for all your source media, has the drive letter changed since you saved/closed your projects?

             

            By the way, what computer operating system is your Premiere Elements 12 running on?

             

            Looking forward to your follow up.

             

            Thanks.

             

            ATR

            • 3. Re: Media Off-line in PrE 12
              the_wine_snob Level 9

              Lewjjj6360,

               

              Welcome to the forum.

               

              For Media Off-line, see this Tips & Tricks Article, for more background, and suggestions: http://forums.adobe.com/message/3561281#3561281

               

              There are also links to other articles, such as the "Where is file ___ ?" error message, that might be useful.

               

              Good luck,

               

              Hunt