8 Replies Latest reply on Jan 7, 2014 3:47 PM by A.T. Romano

    Invalid scratch disk path for video previews - premier elements 12

    asaffink

      Hi.

       

      After working on one project with no problem, and not changing anything that I'm aware of, I have a message saying that the path is write protected or unavailable ( after cheking the folder properties - read and write enabled), and if I press "continue" I cannot render my project because I get the message in the title+"please change to some other location".

       

      In the options menu I tried changing to "same as project", "documents", the premier elements previews folder, and a new folder I created inside the project folder - nothing worked.

       

      I'm on a macbook pro 10.7.5, the HD is the internal HD.

       

       

      another issue which I'm waiting for the tech team to help me with - in a different project I still have the water mark, after activating the software. I tried signing in and out and entering the serial again. In other projects there's no watermark.

       

       

      Thanks a lot for your help