4 Replies Latest reply on Jan 9, 2014 1:26 AM by broncoisl

    Changing error message displayed when opening dynamic forms in a unsupported reader


      I have made several dynamic forms where the user can fx add or remove rows as needed, see example:



      For this to work the file must be saved as a dynamic pdf form. As you probably know the only reader capable of opening these forms is Adobe Reader.


      So users for example using: chrome, safari, ios and android get a error mesage:


      Please wait...

      If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document.

      You can upgrade to the latest version of Adobe Reader for Windows, Mac, or Linux by visiting get.adobe.com/reader.

      For more assistance with Adobe Reader visit helpx.adobe.com/support.html



      1. Can I change this text so the user gets a more informative answer?
      2. If so how do I change it?


      I want to be able to provide the user with more helpful information on why this is not working and a link to a simpler static version of the form.


      Hopefully there is a solution