1 Reply Latest reply on Jan 6, 2014 3:00 PM by sjpt

    ADE Install Problem?

    Donld

      Ade Install Failure near end of PC installation w/message 'Migration has detected a problem and needs to close.  Sorry for the inconvenience."  Repeated install attempts, including inactivation of security anti virus software - no joy.  Win XP ver 3+.  Nook HD+.

       

      What to do?

      Donld

        • 1. Re: ADE Install Problem?
          sjpt Level 4

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          There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.

          (You can have them both installed at once if you like.)

          Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

          http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

          The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

           

           

          Some people have found ADE trying to upgrade automatically. 

          It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.

          Probably best to say no if 2.0.x installation asks if you want to migrate your library.

           

           

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