8 Replies Latest reply on Jan 6, 2014 5:01 PM by photoshopper77

    3d effects won't work

    photoshopper77

      I tried to create a 3d spherical layer by creating a 3d mesh from preset sphere, but I got an error telling me to check "Use Graphics Processor" in Performance Preferences. I checked and already had "Use Graphics Processor" checked. Any suggestions for how to get 3d working?

        • 1. Re: 3d effects won't work
          SG... Adobe Employee

          Hi,

           

          Can you go to Help> System Info... and paste the text from the resulting window in a reply?

           

          You may have an older driver, not enough VRAM for the version of Ps you using, or a card configuration that's mucking with things.

           

          regards,

          steve

          • 2. Re: 3d effects won't work
            photoshopper77 Level 1

            Sure!

             

            Adobe Photoshop Version: 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00) x32

            Operating System: Windows 7 64-bit

            Version: 6.1 Service Pack 1

            System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

            Physical processor count: 2

            Logical processor count: 4

            Processor speed: 1396 MHz

            Built-in memory: 4041 MB

            Free memory: 732 MB

            Memory available to Photoshop: 3255 MB

            Memory used by Photoshop: 60 %

            Image tile size: 128K

            Image cache levels: 4

            Display: 1

            Display Bounds: top=0, left=0, bottom=768, right=1366

            OpenGL Drawing: Enabled.

            OpenGL Allow Old GPUs: Not Detected.

            OpenGL Drawing Mode: Advanced

            OpenGL Allow Normal Mode: True.

            OpenGL Allow Advanced Mode: True.

            NumGPUs=1

            gpu[0].OGLVersion="3.0"

            gpu[0].MemoryMB=1796

            gpu[0].RectTextureSize=8192

            gpu[0].Renderer="Intel(R) HD Graphics Family"

            gpu[0].RendererID=278

            gpu[0].Vendor="Intel"

            gpu[0].VendorID=32902

            gpu[0].HasNPOTSupport=1

            gpu[0].DriverVersion="8.15.10.2509"

            gpu[0].Driver="igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32"

            gpu[0].DriverDate="20110831000000.000000-000"

            gpu[0].CompileProgramGLSL=1

            gpu[0].TestFrameBuffer=1

            gpu[0].OCLSupported=0

            gpu[0].CUDASupported=0

            gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30  - Intel Build 8.15.10.2509"

            gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]

            gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

            gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

            gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

            gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

            gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

            gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[512]

            gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[1024]

            gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[41]

            gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

            gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

            gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

            gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

            gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

            gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

            gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

            gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

            gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

            gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

            gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

            Serial number: Tryout Version

            Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CC\

            Temporary file path: C:\Users\asopkin\AppData\Local\Temp\

            Photoshop scratch has async I/O enabled

            Scratch volume(s):

              C:\, 96.9G, 8.48G free

            Required Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CC\Required\Plug-Ins\

            Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CC\Plug-ins\

             

             

            Installed components:

               ACE.dll   ACE 2013/07/14-12:09:50   79.543790   79.543790

               adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850

               AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0  

               AdobeOwl.dll   Adobe Owl 2013/03/03-12:10:08   5.0.13   79.533484

               AdobePDFL.dll   PDFL 2013/03/13-12:09:15   79.499517   79.499517

               AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1786  

               AdobeXMP.dll   Adobe XMP Core 2013/03/13-12:09:15   79.151481   79.151481

               AdobeXMPFiles.dll   Adobe XMP Files 2013/03/13-12:09:15   79.151481   79.151481

               AdobeXMPScript.dll   Adobe XMP Script 2013/03/13-12:09:15   79.151481   79.151481

               adobe_caps.dll   Adobe CAPS   7,0,0,21  

               AGM.dll   AGM 2013/07/14-12:09:50   79.543790   79.543790

               ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31  

               aif_core.dll   AIF   5.0   79.534508

               aif_ocl.dll   AIF   5.0   79.534508

               aif_ogl.dll   AIF   5.0   79.534508

               amtlib.dll   AMTLib   7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50)   1.000000

               ARE.dll   ARE 2013/07/14-12:09:50   79.543790   79.543790

               AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830

               AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830

               Bib.dll   BIB 2013/07/14-12:09:50   79.543790   79.543790

               BIBUtils.dll   BIBUtils 2013/07/14-12:09:50   79.543790   79.543790

               boost_date_time.dll   DVA Product   7.0.0  

               boost_signals.dll   DVA Product   7.0.0  

               boost_system.dll   DVA Product   7.0.0  

               boost_threads.dll   DVA Product   7.0.0  

               cg.dll   NVIDIA Cg Runtime   3.0.00007  

               cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

               CIT.dll   Adobe CIT   2.1.6.30929   2.1.6.30929

               CITThreading.dll   Adobe CITThreading   2.1.6.30929   2.1.6.30929

               CoolType.dll   CoolType 2013/07/14-12:09:50   79.543790   79.543790

               dvaaudiodevice.dll   DVA Product   7.0.0  

               dvacore.dll   DVA Product   7.0.0  

               dvamarshal.dll   DVA Product   7.0.0  

               dvamediatypes.dll   DVA Product   7.0.0  

               dvaplayer.dll   DVA Product   7.0.0  

               dvatransport.dll   DVA Product   7.0.0  

               dvaunittesting.dll   DVA Product   7.0.0  

               dynamiclink.dll   DVA Product   7.0.0  

               ExtendScript.dll   ExtendScript 2013/03/21-12:10:31   79.535742   79.535742

               FileInfo.dll   Adobe XMP FileInfo 2013/03/19-12:09:02   79.151561   79.151561

               filter_graph.dll   AIF   5.0   79.534508

               icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

               icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

               imslib.dll   IMSLib DLL   7.0.0.116  

               JP2KLib.dll   JP2KLib 2013/02/19-12:28:44   79.248139   79.248139

               libeay32.dll   The OpenSSL Toolkit   0.9.8g  

               libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

               libiomp5md.dll   Intel(R) OMP Runtime Library   5.0  

               libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

               LogSession.dll   LogSession   2.1.2.1785  

               mediacoreif.dll   DVA Product   7.0.0  

               MPS.dll   MPS 2013/03/15-13:25:52   79.535029   79.535029

               msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

               msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

               msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

               msvcp71.dll   Microsoft® Visual Studio .NET   7.10.3077.0  

               msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

               msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

               msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

               msvcr71.dll   Microsoft® Visual Studio .NET   7.10.3052.4  

               msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

               msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

               PatchMatch.dll   PatchMatch 2013/06/11-12:08:08   79.542390   79.542390

               pdfsettings.dll   Adobe PDFSettings   1.04  

               Photoshop.dll   Adobe Photoshop CC   CC  

               Plugin.dll   Adobe Photoshop CC   CC  

               PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (32 bit)   4.0.1.34  

               PSArt.dll   Adobe Photoshop CC   CC  

               PSViews.dll   Adobe Photoshop CC   CC  

               SCCore.dll   ScCore 2013/03/21-12:10:31   79.535742   79.535742

               ScriptUIFlex.dll   ScriptUIFlex 2013/03/21-12:10:31   79.535742   79.535742

               shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300  

               ssleay32.dll   The OpenSSL Toolkit   0.9.8g  

               svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

               tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  

               tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  

               updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102

               WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078

             

             

             

             

            Required plug-ins:

             

             

               3D Studio 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Accented Edges 14.1.2

               Adaptive Wide Angle 14.1.2

               Angled Strokes 14.1.2

               Average 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Bas Relief 14.1.2

               BMP 14.1.2

               Camera Raw 8.3

               Camera Raw Filter 8.3

               Chalk & Charcoal 14.1.2

               Charcoal 14.1.2

               Chrome 14.1.2

               Cineon 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Clouds 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Collada 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Color Halftone 14.1.2

               Colored Pencil 14.1.2

               CompuServe GIF 14.1.2

               Conté Crayon 14.1.2

               Craquelure 14.1.2

               Crop and Straighten Photos 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Crop and Straighten Photos Filter 14.1.2

               Crosshatch 14.1.2

               Crystallize 14.1.2

               Cutout 14.1.2

               Dark Strokes 14.1.2

               De-Interlace 14.1.2

               Dicom 14.1.2

               Difference Clouds 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Diffuse Glow 14.1.2

               Displace 14.1.2

               Dry Brush 14.1.2

               Eazel Acquire 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Embed Watermark 4.0

               Entropy 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Extrude 14.1.2

               FastCore Routines 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Fibers 14.1.2

               Film Grain 14.1.2

               Filter Gallery 14.1.2

               Flash 3D 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Fresco 14.1.2

               Glass 14.1.2

               Glowing Edges 14.1.2

               Google Earth 4 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Grain 14.1.2

               Graphic Pen 14.1.2

               Halftone Pattern 14.1.2

               HDRMergeUI 14.1.2

               IFF Format 14.1.2

               Ink Outlines 14.1.2

               JPEG 2000 14.1.2

               Kurtosis 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Lens Blur 14.1.2

               Lens Correction 14.1.2

               Lens Flare 14.1.2

               Liquify 14.1.2

               Matlab Operation 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Maximum 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Mean 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Measurement Core 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Median 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Mezzotint 14.1.2

               Minimum 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               MMXCore Routines 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Mosaic Tiles 14.1.2

               Multiprocessor Support 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Neon Glow 14.1.2

               Note Paper 14.1.2

               NTSC Colors 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Ocean Ripple 14.1.2

               Oil Paint 14.1.2

               OpenEXR 14.1.2

               Paint Daubs 14.1.2

               Palette Knife 14.1.2

               Patchwork 14.1.2

               Paths to Illustrator 14.1.2

               PCX 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Photocopy 14.1.2

               Photoshop 3D Engine 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Photoshop Touch 14.0

               Picture Package Filter 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Pinch 14.1.2

               Pixar 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Plaster 14.1.2

               Plastic Wrap 14.1.2

               PNG 14.1.2

               Pointillize 14.1.2

               Polar Coordinates 14.1.2

               Portable Bit Map 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Poster Edges 14.1.2

               Radial Blur 14.1.2

               Radiance 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Range 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Read Watermark 4.0

               Reticulation 14.1.2

               Ripple 14.1.2

               Rough Pastels 14.1.2

               Save for Web 14.1.2

               ScriptingSupport 14.1.2

               Shake Reduction 14.1.2

               Shear 14.1.2

               Skewness 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Smart Blur 14.1.2

               Smudge Stick 14.1.2

               Solarize 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Spatter 14.1.2

               Spherize 14.1.2

               Sponge 14.1.2

               Sprayed Strokes 14.1.2

               Stained Glass 14.1.2

               Stamp 14.1.2

               Standard Deviation 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               STL 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Sumi-e 14.1.2

               Summation 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Targa 14.1.2

               Texturizer 14.1.2

               Tiles 14.1.2

               Torn Edges 14.1.2

               Twirl 14.1.2

               Underpainting 14.1.2

               Vanishing Point 14.1.2

               Variance 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Variations 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Water Paper 14.1.2

               Watercolor 14.1.2

               Wave 14.1.2

               Wavefront|OBJ 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               WIA Support 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               Wind 14.1.2

               Wireless Bitmap 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00)

               ZigZag 14.1.2

             

             

            Optional and third party plug-ins: NONE

             

             

            Plug-ins that failed to load: NONE

             

             

            Flash: NONE

            Installed TWAIN devices: NONE

            • 3. Re: 3d effects won't work
              Level 7

              Your video card driver is over 2 years out of date (and Intel has fixed a lot of bugs since then).

              Go to Intel's website and update the driver software.

              • 4. Re: 3d effects won't work
                SG... Adobe Employee

                Hi,

                 

                Thanks for the info. Are you intentionally wanting to launch the 32-bit version of Ps? Can you try launching the 64-bit to see if it makes any difference? Look for the application here: Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe

                 

                The driver for your Intel HD is a bit old as well. You may want to see if a newer version is available for your machine:

                https://downloadcenter.intel.com/Default.aspx?lang=eng

                 

                regards,

                steve

                • 5. Re: 3d effects won't work
                  photoshopper77 Level 1

                  Thanks! I tried using the 64 bit edition and updating the driver and still can't seem to access lighting effects. here is the updated system info:

                   

                  Adobe Photoshop Version: 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00) x64

                  Operating System: Windows 7 64-bit

                  Version: 6.1 Service Pack 1

                  System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

                  Physical processor count: 2

                  Logical processor count: 4

                  Processor speed: 1396 MHz

                  Built-in memory: 4041 MB

                  Free memory: 547 MB

                  Memory available to Photoshop: 3405 MB

                  Memory used by Photoshop: 60 %

                  Image tile size: 128K

                  Image cache levels: 4

                  Display: 1

                  Display Bounds: top=0, left=0, bottom=768, right=1366

                  OpenGL Drawing: Enabled.

                  OpenGL Allow Old GPUs: Not Detected.

                  OpenGL Drawing Mode: Advanced

                  OpenGL Allow Normal Mode: True.

                  OpenGL Allow Advanced Mode: True.

                  NumGPUs=1

                  gpu[0].OGLVersion="3.0"

                  gpu[0].MemoryMB=1796

                  gpu[0].RectTextureSize=8192

                  gpu[0].Renderer="Intel(R) HD Graphics 3000"

                  gpu[0].RendererID=278

                  gpu[0].Vendor="Intel"

                  gpu[0].VendorID=32902

                  gpu[0].HasNPOTSupport=1

                  gpu[0].DriverVersion="9.17.10.3347"

                  gpu[0].Driver="igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32"

                  gpu[0].DriverDate="20131031000000.000000-000"

                  gpu[0].CompileProgramGLSL=1

                  gpu[0].TestFrameBuffer=1

                  gpu[0].OCLSupported=0

                  gpu[0].CUDASupported=0

                  gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Intel Build 9.17.10.3347"

                  gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]

                  gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

                  gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

                  gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

                  gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

                  gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

                  gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[512]

                  gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[1024]

                  gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[41]

                  gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

                  gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

                  gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

                  gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

                  gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

                  gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

                  gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

                  gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

                  gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

                  gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

                  gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

                  Serial number: Tryout Version

                  Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\

                  Temporary file path: C:\Users\asopkin\AppData\Local\Temp\

                  Photoshop scratch has async I/O enabled

                  Scratch volume(s):

                    C:\, 96.9G, 7.23G free

                  Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\

                  Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\

                   

                  Installed components:

                     ACE.dll   ACE 2013/07/14-12:09:50   79.543790 79.543790

                     adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850 0.1160850

                  AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0  

                     AdobeOwl.dll   Adobe Owl 2013/03/03-12:10:08   5.0.13 79.533484

                     AdobePDFL.dll   PDFL 2013/03/13-12:09:15   79.499517 79.499517

                     AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1786

                     AdobeXMP.dll   Adobe XMP Core 2013/03/13-12:09:15   79.151481 79.151481

                  AdobeXMPFiles.dll   Adobe XMP Files 2013/03/13-12:09:15 79.151481   79.151481

                     AdobeXMPScript.dll   Adobe XMP Script 2013/03/13-12:09:15   79.151481 79.151481

                     adobe_caps.dll   Adobe CAPS 7,0,0,21  

                     AGM.dll   AGM 2013/07/14-12:09:50   79.543790 79.543790

                     ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31

                     aif_core.dll   AIF 5.0   79.534508

                     aif_ocl.dll   AIF 5.0   79.534508

                     aif_ogl.dll   AIF 5.0   79.534508

                     amtlib.dll   AMTLib (64 Bit)   7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50)   1.000000

                     ARE.dll   ARE 2013/07/14-12:09:50   79.543790 79.543790

                  AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830   66.26830

                     AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830 66.26830

                     Bib.dll   BIB 2013/07/14-12:09:50   79.543790 79.543790

                     BIBUtils.dll   BIBUtils 2013/07/14-12:09:50   79.543790 79.543790

                  boost_date_time.dll   DVA Product   7.0.0  

                  boost_signals.dll   DVA Product   7.0.0  

                  boost_system.dll   DVA Product   7.0.0  

                  boost_threads.dll   DVA Product   7.0.0  

                     cg.dll   NVIDIA Cg Runtime   3.0.00007

                     cgGL.dll   NVIDIA Cg Runtime   3.0.00007

                     CIT.dll   Adobe CIT 2.1.6.30929   2.1.6.30929

                  CITThreading.dll   Adobe CITThreading   2.1.6.30929   2.1.6.30929

                     CoolType.dll   CoolType 2013/07/14-12:09:50   79.543790 79.543790

                  dvaaudiodevice.dll   DVA Product   7.0.0  

                     dvacore.dll   DVA Product 7.0.0  

                     dvamarshal.dll   DVA Product 7.0.0  

                  dvamediatypes.dll   DVA Product   7.0.0  

                     dvaplayer.dll   DVA Product 7.0.0  

                     dvatransport.dll   DVA Product 7.0.0  

                  dvaunittesting.dll   DVA Product   7.0.0  

                  dynamiclink.dll   DVA Product   7.0.0

                  ExtendScript.dll   ExtendScript 2013/03/21-12:10:31   79.535742   79.535742

                     FileInfo.dll   Adobe XMP FileInfo 2013/03/19-12:09:02   79.151561 79.151561

                  filter_graph.dll   AIF   5.0 79.534508

                     icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

                     icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

                     imslib.dll   IMSLib DLL 7.0.0.116  

                     JP2KLib.dll   JP2KLib 2013/02/19-12:28:44   79.248139 79.248139

                  libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

                     libiomp5md.dll   Intel(R) OMP Runtime Library   5.0  

                     libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

                     LogSession.dll   LogSession 2.1.2.1785  

                  mediacoreif.dll   DVA Product   7.0.0

                     MPS.dll   MPS 2013/03/15-13:25:52   79.535029 79.535029

                     msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

                     msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

                     msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

                     msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

                     msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

                     msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

                     msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

                     msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

                     PatchMatch.dll   PatchMatch 2013/06/11-12:08:08   79.542390 79.542390

                  pdfsettings.dll   Adobe PDFSettings   1.04  

                     Photoshop.dll   Adobe Photoshop CC   CC  

                     Plugin.dll   Adobe Photoshop CC   CC  

                  PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 4.0.1.34  

                     PSArt.dll   Adobe Photoshop CC   CC  

                     PSViews.dll   Adobe Photoshop CC   CC  

                     SCCore.dll   ScCore 2013/03/21-12:10:31   79.535742 79.535742

                  ScriptUIFlex.dll   ScriptUIFlex 2013/03/21-12:10:31   79.535742   79.535742

                  svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0

                     tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  

                     tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  

                  updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102

                     WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078

                   

                   

                  Required plug-ins:

                   

                     3D Studio 14.1.2 (14.1.2 x001)

                     Accented Edges 14.1.2

                     Adaptive Wide Angle 14.1.2

                     Angled Strokes 14.1.2

                     Average 14.1.2 (14.1.2 x001)

                     Bas Relief 14.1.2

                     BMP 14.1.2

                     Camera Raw 8.3

                     Camera Raw Filter 8.3

                     Chalk & Charcoal 14.1.2

                     Charcoal 14.1.2

                     Chrome 14.1.2

                     Cineon 14.1.2 (14.1.2 x001)

                     Clouds 14.1.2 (14.1.2 x001)

                     Collada 14.1.2 (14.1.2 x001)

                     Color Halftone 14.1.2

                     Colored Pencil 14.1.2

                     CompuServe GIF 14.1.2

                     Conté Crayon 14.1.2

                     Craquelure 14.1.2

                     Crop and Straighten Photos 14.1.2 (14.1.2 x001)

                     Crop and Straighten Photos Filter 14.1.2

                     Crosshatch 14.1.2

                     Crystallize 14.1.2

                     Cutout 14.1.2

                     Dark Strokes 14.1.2

                     De-Interlace 14.1.2

                     Dicom 14.1.2

                     Difference Clouds 14.1.2 (14.1.2 x001)

                     Diffuse Glow 14.1.2

                     Displace 14.1.2

                     Dry Brush 14.1.2

                     Eazel Acquire 14.1.2 (14.1.2 x001)

                     Embed Watermark 4.0

                     Entropy 14.1.2 (14.1.2 x001)

                     Extrude 14.1.2

                     FastCore Routines 14.1.2 (14.1.2 x001)

                     Fibers 14.1.2

                     Film Grain 14.1.2

                     Filter Gallery 14.1.2

                     Flash 3D 14.1.2 (14.1.2 x001)

                     Fresco 14.1.2

                     Glass 14.1.2

                     Glowing Edges 14.1.2

                     Google Earth 4 14.1.2 (14.1.2 x001)

                     Grain 14.1.2

                     Graphic Pen 14.1.2

                     Halftone Pattern 14.1.2

                     HDRMergeUI 14.1.2

                     IFF Format 14.1.2

                     Ink Outlines 14.1.2

                     JPEG 2000 14.1.2

                     Kurtosis 14.1.2 (14.1.2 x001)

                     Lens Blur 14.1.2

                     Lens Correction 14.1.2

                     Lens Flare 14.1.2

                     Liquify 14.1.2

                     Matlab Operation 14.1.2 (14.1.2 x001)

                     Maximum 14.1.2 (14.1.2 x001)

                     Mean 14.1.2 (14.1.2 x001)

                     Measurement Core 14.1.2 (14.1.2 x001)

                     Median 14.1.2 (14.1.2 x001)

                     Mezzotint 14.1.2

                     Minimum 14.1.2 (14.1.2 x001)

                     MMXCore Routines 14.1.2 (14.1.2 x001)

                     Mosaic Tiles 14.1.2

                     Multiprocessor Support 14.1.2 (14.1.2 x001)

                     Neon Glow 14.1.2

                     Note Paper 14.1.2

                     NTSC Colors 14.1.2 (14.1.2 x001)

                     Ocean Ripple 14.1.2

                     Oil Paint 14.1.2

                     OpenEXR 14.1.2

                     Paint Daubs 14.1.2

                     Palette Knife 14.1.2

                     Patchwork 14.1.2

                     Paths to Illustrator 14.1.2

                     PCX 14.1.2 (14.1.2 x001)

                     Photocopy 14.1.2

                     Photoshop 3D Engine 14.1.2 (14.1.2 x001)

                     Photoshop Touch 14.0

                     Picture Package Filter 14.1.2 (14.1.2 x001)

                     Pinch 14.1.2

                     Pixar 14.1.2 (14.1.2 x001)

                     Plaster 14.1.2

                     Plastic Wrap 14.1.2

                     PNG 14.1.2

                     Pointillize 14.1.2

                     Polar Coordinates 14.1.2

                     Portable Bit Map 14.1.2 (14.1.2 x001)

                     Poster Edges 14.1.2

                     Radial Blur 14.1.2

                     Radiance 14.1.2 (14.1.2 x001)

                     Range 14.1.2 (14.1.2 x001)

                     Read Watermark 4.0

                     Reticulation 14.1.2

                     Ripple 14.1.2

                     Rough Pastels 14.1.2

                     Save for Web 14.1.2

                     ScriptingSupport 14.1.2

                     Shake Reduction 14.1.2

                     Shear 14.1.2

                     Skewness 14.1.2 (14.1.2 x001)

                     Smart Blur 14.1.2

                     Smudge Stick 14.1.2

                     Solarize 14.1.2 (14.1.2 x001)

                     Spatter 14.1.2

                     Spherize 14.1.2

                     Sponge 14.1.2

                     Sprayed Strokes 14.1.2

                     Stained Glass 14.1.2

                     Stamp 14.1.2

                     Standard Deviation 14.1.2 (14.1.2 x001)

                     STL 14.1.2 (14.1.2 x001)

                     Sumi-e 14.1.2

                     Summation 14.1.2 (14.1.2 x001)

                     Targa 14.1.2

                     Texturizer 14.1.2

                     Tiles 14.1.2

                     Torn Edges 14.1.2

                     Twirl 14.1.2

                     Underpainting 14.1.2

                     Vanishing Point 14.1.2

                     Variance 14.1.2 (14.1.2 x001)

                     Variations 14.1.2 (14.1.2 x001)

                     Water Paper 14.1.2

                     Watercolor 14.1.2

                     Wave 14.1.2

                     Wavefront|OBJ 14.1.2 (14.1.2 x001)

                     WIA Support 14.1.2 (14.1.2 x001)

                     Wind 14.1.2

                     Wireless Bitmap 14.1.2 (14.1.2 x001)

                     ZigZag 14.1.2

                   

                  Optional and third party plug-ins: NONE

                   

                  Plug-ins that failed to load: NONE

                  Flash:

                     Adobe Exchange

                     Kuler

                  Installed TWAIN devices: NONE

                  • 6. Re: 3d effects won't work
                    Level 7

                    Can you use the rest of the 3D code other than Lighting Effects?

                    And is your document in 8 bit/channel RGB for Lighting Effects?

                     

                    P.S. [jinx]

                    • 7. Re: 3d effects won't work
                      SG... Adobe Employee

                      Curious. Were you able to successfully create a 3D layer using the sphere preset?

                       

                      Can you post the message when trying to go to the Lighting Effects dialog? You are using an RGB 8 bit document?

                       

                      regards,

                      steve

                      • 8. Re: 3d effects won't work
                        photoshopper77 Level 1

                        I can create a 3d layer, however, lighting effects will not work. I don't get an error message--I can't even push the Lighting Effects button. (It appears in gray while the other render effects appear in black). Any ideas?