My client (a major bank) is circulating a web form (market research survey) we developed for them and the link is hidden by a "click here" message within a microsoft email. The email link is being blocked in certain geographiers. Is there a reason this link would be blocked by a corporate fire wall. In this case it works in the UK, but not Switzerland for example.
What must their corporate security do to allow the link to pass through? Will a pdf form be able to be submitted as an alternative or is it subject to the same firewall screening?
Many thanks for a quick reply,
I apologize for the delay in response.
Are the Emails being delivered and the issue is that the link to the form, when clicked is blocked and does not open in a browser? If so please describe what those users see/experience. Or are you saying that the Emails with the link are never delivered?