5 Replies Latest reply on Jan 8, 2014 2:51 PM by sjpt

    De-authorizing previous ID email address

    AL77

      I got a new tablet and needed to authrise it for downloading my (previously purchased) ebooks. The adobe site informed me that my password needs to be reset due to security reasons and that a mail would be sent to my registered e-mail address to guide me further. This is  problematic as I no longer have acess to this email address. I then created a new ID (removed) but only realised afterwards that it would not allow me acess to books bought under my previous ID. How do I de-authorise the old address without access to the e-mail address? Please note I use a tablet and not an e-reader hence no ADE. Thanks