2 Replies Latest reply on Jan 7, 2014 3:05 PM by Clinton Cat

    ADE ver. 2.0

    Clinton Cat

      I'm in Windows XP and downloaded the above version in Dec. but can't open it when I click on the icon. and can't download my library books to it. How can this be corrected.

        • 1. Re: ADE ver. 2.0
          sjpt Level 4

          If you are on XP I suggest you move to 1.7.2.

          2.0 does not pretend to support before SP3, and many people have issues with ADE2.0 on XP/SP3 too.

          (actually I usually suggest people move to it even if they aren't on XP).

           

          ~~~~~~~~~

          There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.

          (You can have them both installed at once if you like.)

          Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

          http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

          The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

           

           

          Some people have found ADE trying to upgrade automatically. 

          It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.

          Probably best to say no if 2.0.x installation asks if you want to migrate your library.

          • 2. Re: ADE ver. 2.0
            Clinton Cat Level 1

            You were a great help. I was able to successfully download my library books

            on the ADE 1.7.2 which is what I used to use.

            Clinton cat