1 Reply Latest reply on Jan 29, 2014 1:30 PM by Hverleys

    Could not complete your request because the file-format module cannot parse the file.

    Serhan Altug

      Hello,

       

      Today i installed Photoshop CC and removed CS6.

      Now when i try to open a file in Camera Raw, i get the "Could not complete your request because the file-format module cannot parse the file." error. From the open menu i can open all image files, i can also open files in camera raw from Bridge and Lightroom 5.2.

       

      But when i open a file from the file menu / Open as... and choose the file format as Camera Raw, i get the error above.

      Yesterday before i install CC, in CS6 it worked fine.

       

      This is important becase i use this for a long time and i don't want to change my habit.

      I think there is something like a registry issue. How can i fix this.

       

      Please don't suggest me alternative ways to open files. I know them, i want just fix this problem, nothing else.