1 Reply Latest reply on Jan 8, 2014 4:46 AM by sjpt

    Deauthorize a device

    abcx4zs

      How do I deauthorize an iPhone/iPad? Also what about an iphone that I don't have any more? Please help!

        • 1. Re: Deauthorize a device
          sjpt Level 4

          You deauthorize it from within whatever app you are running on the device; details as to how will vary app to app, probably somewhere in Settings.

           

          You can't do it on a device you no longer have .. when you run out (6 devices) you have to contact Adobe (eg Live Chat) and they will reset everything,

          Not very porfessional not to have a web admin page; but that's the Adobe ADEPT DRM infrastructure for you.