1 Reply Latest reply on Jan 8, 2014 5:46 AM by Steve Grisetti

    Configuration Error

    FuzzBishop

      When trying to run Premiere Elements 9 on Windows 7 Ultimate x64, I receive a configuration error window which suggests to uninstall and reinstall the product . I have done that and stil;l receive the same error. There is an errr code 1. Any ideas?

        • 1. Re: Configuration Error
          Steve Grisetti Adobe Community Professional

          That is a pretty old program to be running on a relatively new operating system.

           

          Have you tried running the program in Windows XP Compatibility mode?

           

          Have you tried downloading the free trial of Premiere Elements 12 to see if it is a better fit for your operating system?