I am working with Captivate 6.1 via a subscription license. The current file was created from scratch at 2048 x 2100 for new iPad retina resolution. While only 2 slides, the file is complicated - most images hidden and grouped and then called as groups via advanced actions.
Today I started getting "A fatal error has occurred and the application is being terminated. Adobe Captivate has tried to save all your work in the respective project folders as ".cpbackup" files. Please restart Adobe Captivate."
I deleted prefs and cleared cache as instructed here: http://forums.adobe.com/thread/1267044. Same. I backed up and started using a file from about 30 minutes before. Same. I backed up 2 hours and started using that file, worked slowly and methodically... eventually same.
Here is what I am noticing:
Is there any way to recover existing work?
Should I just start over without using any groups? I was using groups to make advanced actions easier to write and edit. Any known issues with groups in Captivate 6.1?
Am I dooming myself with 2048 x 2100? Any known bugs?
Thanks! Appreciate the help!
You may be seeing the early signs of potentially fatal file corruption.
Check the recovery suggestions here:
Check the troubleshooting suggestions here:
I would recommend you follow the suggestion to copy/paste all slides to a new blank shell to try and strip out the corruption.
I am working with a new file on a new machine.
When I paste something I get the fatal error.
I also seem to get one when I use advanced actions.
This is for Adobe Captivate 22.214.171.1249