12 Replies Latest reply on Jan 27, 2014 3:57 PM by Balfourhouse

    payment options

    Balfourhouse

      hello

      i am using the workshop resistration template

      I would like to give my customers the option of paying by

      bank transfer

      post cheque

      pay pal

       

      so far i can only get the paypal option active

       

      how do i give choise?

       

      thank you for your help

      Claire

        • 1. Re: payment options
          Wenlan_Du Level 2

          Hi,

           

          Only PayPal is currently supported in FormsCentral.

           

          Thanks,

          Wenlan

          • 2. Re: payment options
            Josh_Corey Adobe Employee

            Hi;

             

            What some users have done when they wish to offer payment options is to use the "Skip logic" to select a Payment method and then "Show" the corresponding set of purchase fields.  You would create the Purchase fields once and then duplicate them for other payment methods and would have one set show for each Payment option (have the user select the Payment method up front).  You would connect one set to the Paypal payment section, and in the "pay by check" set of fields you could give instruction for mailing in the check (and this set would not go through the Paypal processing, it would simply submit the form and you'd know to expect a check).

             

            I can describe in more detail if that is interesting, we don't "support" alternate payment methods, but you can obvoiusly take the payment on your own if you can collect the necessary details in the form.

             

            Thanks,

            Josh

            • 3. Re: payment options
              Balfourhouse Level 1

              Oh yes Josh! That is exactly what I meant.

               

              If you can elaborate please do

               

              Best wishes

               

              Claire

              • 4. Re: payment options
                Josh_Corey Adobe Employee

                Please see this post: http://forums.adobe.com/message/5922451#5922451

                 

                If you still need help setting it up after reviewing those (it links to another where Randy gives some steps) let me know.

                 

                Thanks,

                Josh

                • 5. Re: payment options
                  Balfourhouse Level 1

                  Hi Josh

                  I'm still having trouble.

                  I think I'm further along the track...

                   

                  To confirm

                  I'm using a single choise field with three payment options. One of them is PayPal. I'd like it if when customers click on either of the other 2 they can complete their form without being directed to pay pal.

                   

                  Thanks for your help

                  Claire

                  • 6. Re: payment options
                    Josh_Corey Adobe Employee

                    Hi;

                     

                    This has come up enough that I am going to write up a tutorial/FAQ with more detail and screen shots, for now I will try to give you some quick direction.

                     

                    • Create a "Payment Selection" field where the user chooses their payment type, add Paypal and which ever other methods you want as options there (Single Selection or Drop Down field)
                    • Create a group of "Purchase" fields.
                    • Duplicate this set of fields (two times since you want to have three options for payment method, unless your instructions for the two non-Paypal methods can be given in the same workflow)
                    • On the Options tab in the Paypal section set up only one of the sets of Purchase fields that you created in the form - link those to Paypal
                    • There should now be Purchase fields that are linked to Paypal so if users filled those out the form would re-direct to Paypal, there should also be another set (or two) that are not linked, so if a user only filled those out it would simply submit the form...
                    • Create the "Show/Hide" logic on the "Paypal Payment" group of Purchase fields - select the entire group of purchase fields that you did not link to Paypal and select the "Show/Hide Item" checkbox in the "Field Properties", choose "Add Condition" and then select your "Payment selection" field and choose the Paypal option you added to that field
                    • Repeat the step above selecting the other (or one of the other) group of Purchase fields choosing the appropriate Payment type from the Payment selection field in the Show/Hide options
                    • Test your form and whether you get re-directed to Paypal or not based on your selection

                     

                    I hope that is more helpful in getting you started.

                     

                    Thanks,

                    Josh

                    • 7. Re: payment options
                      Balfourhouse Level 1

                      Sorry Josh

                       

                      I'm just not getting there...

                       

                      Claire

                      • 8. Re: payment options
                        Josh_Corey Adobe Employee

                        I will try to get an FAQ written up soon, in the meantime I would review the Help on setting up Show/Hide logic or maybe reviewing the Forums for other posts on this same question, maybe one of those users can assist you.

                        http://forums.adobe.com/message/4399918#4399918

                         

                        If you search the forums for "paypal check" you should find more related posts as well.

                         

                        Thanks,

                        Josh

                        • 9. Re: payment options
                          Balfourhouse Level 1

                          Hi Josh

                          I just had another go with setting up other payment options.... No luck

                           

                          Have you had a chance to write a tutorial?

                          Please let me know when you do

                           

                          Sincerely

                           

                          Claire

                          • 10. Re: payment options
                            Josh_Corey Adobe Employee

                            Hi Claire;

                             

                            It's high on my list but currently I am very busy with some other things - I hope to get it written up soon but can't promise when.

                             

                            You might want to search the forum and ask other users who were working on this same thing for some help, since this has come up several times others have set theirs up and may be glad to help.

                             

                            Thanks,

                            Josh

                            • 11. Re: payment options
                              Josh_Corey Adobe Employee

                              Hi Claire;

                               

                              I wrote up a tutorial on how to set this up in a general way, you will have to adjust it to your needs: http://forums.adobe.com/docs/DOC-4271

                               

                              Thanks,

                              Josh

                              • 12. Re: payment options
                                Balfourhouse Level 1

                                You are a star Josh

                                Thank you

                                 

                                I will move house then get stuck into it.

                                 

                                Best wishes

                                 

                                Claire