I have been using Flash Player for years but a website tells me I need to install the latest version. When I try to do so, I am told to close Internet Explorer and a program called crextp39. I have never heard of this program, nor does it show up on my Program List, open or otherwise. Can you adviose me what to do?
Welcome to Adobe Forums.
Please launch Windows Task Manager :
Right Click on the Task Bar or Keyboard Shortcut (Ctrl+Shift+Esc)
Check the Processes Tab, you might find that program
Note : Make sure you have click on "Show Proceses from all users"