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I have been using Flash Player for years but a website tells me I need to install the latest version. When I try to do so, I am told to close Internet Explorer and a program called crextp39. I have never heard of this program, nor does it show up on my Program List, open or otherwise. Can you adviose me what to do?
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Hello,
Welcome to Adobe Forums.
Please launch Windows Task Manager :
Right Click on the Task Bar or Keyboard Shortcut (Ctrl+Shift+Esc)
Check the Processes Tab, you might find that program
Note : Make sure you have click on "Show Proceses from all users"
Thanks,
Vikram
Adobe Support