5 Replies Latest reply on Apr 26, 2014 9:42 AM by bds-design

    Photoshop CC Crashing / Hanging with Perfect Photo Suite 8.1

    samorgo1968 Level 1

      I have a Windows 8.1 system running Photoshop CC / Lightroom 5.2.

       

      I have installed Perfect Photo Suite 8.1.  Whenever I try to call any PPS module from the File > Automate menu PPS opens and then Photoshop either crashes with the Photoshop has stopped working... error message or just hangs (Not Responding) in Task Manager.  I then have to End Task and re-start Photoshop and PPS.

       

      I'm not sure if this is a Photoshop or OnOne Software issue.

       

      I have checked / updated drivers etc etc and my system is up to scratch.

       

      I'd appreciate any idea on where to look next.  Should there be a crash log somewhere, and if so where?

       

      Thanks in advance.