4 Replies Latest reply on Jan 9, 2014 9:27 AM by A.T. Romano

    Trouble downloading Premiere Elements b/c serial number

    ashley_moon

      I can't download Premiere properly because it requires me to enter a serial number. There is a character limit on the box asking for the serial number and my number doesn't fit. Therefore, I am unable to download Premiere. I bought the student package last night that comes with photoshop and premiere elements. I went through the exact same process with Photoshop and had no problems.