15 Replies Latest reply on Oct 2, 2017 7:07 PM by pamelan88150902

    I cannot authorize my computer for Adobe Digital Editions

    Beegirl

      I tried to authorize my computer for Adobe Digital Editions, but I got an error message saying that I cannot use an ID that has already been used to authorize another device (I have previously authorized my laptop with this ID). The error message makes no sense to me since the whole point of authorization is to be able to read books on several devices.

       

      When I try to open my Ebook without authorization, I get the E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER error so that is not an option either.

       

      Can someone please help me solve this issue?

       

      Thank you in advance!