Well, do you manage your IPs dynamically? Do you use multiple subnets? Are the config files on a server? Is there some obscure backup/ profile protection and restoration procedure involved? Are all users able to execute the necessary auxiliary services? This could be a million things and your info is simply insufficient and incomplete, given the highly specific nature of the problem.
Yes we use DHCP, yes the district has multiple subnets but all the Mac labs are on the same subnet. Which config files are you referring to? The application is on each machine it is not pulling any info from a server. There is no obscure backup and restoration procedure. The user files are stored locally not on the network. We use OD to map network drives and printers and for authentication only. All profile information is stored locally.
I have tried the permissions fix mentioned at http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html, however that did not work. I know it could be many things however this seems to be a common problem from what I have seen on other forums and the link I provided is the only solution that I have seen.
My suspicion is that this is a application problem and not a network issue since I have no other network issues to speak of. I have the teacher documenting specifically what is happening when so we can try to determine some sort of pattern or cause of the problem. It was my hope that someone on here has had this issue and can point me in the right direction.
I had this with Photoshop CC and changed permissions on the Application Support folder on my Mac.
You open Terminal and copy/paste this command:
sudo chmod -R 777 /Library/Application\ Support/Adobe
My Error 16 was different. An Creative Cloud Desktop update mangled this folder's permissions causing it Photoshop to stop and exit with the Error 16 message.
So my idea is to apply this command next time there is an error 16 and see if that fixes it. If it's the Application Support folder,then at least it narrows it down.
I wonder if some malware got on your system?
Thanks gener7....that seemed to fix it.
This worked for the same error on Adobe Acrobat Pro XI on OSX 10.9.1
Thanks for letting me know. Didn't expect to help two users out of the Error 16 ditch.