10 Replies Latest reply on Jan 11, 2014 5:06 PM by A.T. Romano

    Error Message: This type of file is not supported, or the required codec is not installed?

    darlingdarleen

      I am trying to get media from my computer, and I only receive this error message :

      This type of file is not supported, or the required codec is not installed?

       

       

      What should I do? I have a window 8 laptop. My video files are from my itouch/ipod. I am using Premiere Elements 7.

       

      I have used this software with success before. HELP would greatly be appreciated!