2 Replies Latest reply on Jul 7, 2014 1:56 PM by delolly

    Error Authorizing DE

    rachpurvis

      "You can only authorize this computer with an Adobe ID that hasn't been previously used to authorize any other computer or mobile devices. Please try again."

       

       

      I used my Adobe ID to authorize an app on my iPad in order to read a couple books downloaded to my computer. That is the only device I have ever authorized with my Adobe ID; my computer would be the second.

      Isn't the whole point to be able to authorize multiple devices? Why does it say I can't authorize more than one?

       

      Any help would be greatly appreciated as this is extremely frustrating! Thanks!