1 Reply Latest reply on Jan 13, 2014 1:14 AM by sjpt

    Iget this message when i try to authorize my computer E_AUTH_NOT_READY

    cnymph32

      I get this message when i try to authorize my computer E_AUTH_NOT_READY

        • 1. Re: Iget this message when i try to authorize my computer E_AUTH_NOT_READY
          sjpt Level 4

          You'd have got a reply quicker by searching the forum for E_AUTH_NOT_READY

          Anyway ...

           

          ~~~~~

          Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

          Uninstalling and reinstalling does not help, and indeed installation can even trigger this state.

          Unfortunately, it often then gives misleading error messages about what is wrong.

          A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.

          Another is  "E_AUTH_NOT_READY"

           

           

          This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).

          Restart ADE, and then reauthorize with your (old) Adobe ID.

           

           

          In extreme cases on the mac, the following extra step has helped some people.  Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0