3 Replies Latest reply on Jan 13, 2014 8:16 AM by guy__l

    Indesign CC 9.1 Crash on Launch - Mountain Lion

    guy__l Level 1

      I get 2 errors messages :

       

      1. Unable to launch Adobe InDesign as you may lack sufficient permissions to access the preferences folders. Try deleting the preferences folders and then restart Adobe InDesign.
      2. Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents.

       

      And the crash log :

       

      Process:         Adobe InDesign CC [1367]

      Path:            /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC

      Identifier:      com.adobe.InDesign

      Version:         9.1.0.33 (9100)

      Code Type:       X86-64 (Native)

      Parent Process:  launchd [317]

      User ID:         501

       

       

      Date/Time:       2014-01-13 16:12:44.806 +0100

      OS Version:      Mac OS X 10.8.5 (12F45)

      Report Version:  10

       

       

      Interval Since Last Report:          127502 sec

      Crashes Since Last Report:           6

      Per-App Interval Since Last Report:  51887 sec

      Per-App Crashes Since Last Report:   5

      Anonymous UUID:                      81B2E63D-68C9-1CFC-F88F-F0D37E7FD56E

       

       

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:  EXC_CRASH (SIGSEGV)

      Exception Codes: 0x0000000000000000, 0x0000000000000000

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   libsystem_kernel.dylib                  0x00007fff91d74d46 __kill + 10

      1   PublicLib.dylib                         0x000000010110bcb4 ProtectiveShutdown::~ProtectiveShutdown() + 276

      2   ObjectModelLib.dylib                    0x0000000104aea23b 0x104add000 + 53819

      3   ObjectModelLib.dylib                    0x0000000104b0f2e2 0x104add000 + 205538

      4   ObjectModelLib.dylib                    0x0000000104b0a68c ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 6956

      5   com.adobe.InDesign                      0x0000000100001c7e main + 94

      6   com.adobe.InDesign                      0x0000000100001bb4 start + 52

       

       

      [additional log text deleted]

       

      Note that after the first crash i delete all the indesign pref folder !

      I have no previous job in progress. This is the first open after the 9.1 upgrade.

      I use Suitcase Fusion 5. I perform test with and without with same issue.

       

      Message was edited by: Peter Spier