9 Replies Latest reply on Jan 16, 2014 7:19 AM by Steveh02468

    PSE/PPE 12 restore - MP4 thumbnails and split files

    Steveh02468

      I upgraded to PSE/PPE 12 from 10. The catalog was corrupt so needed to restore from PSE/PPE 10 backup. Now the tumbnails do not show and will not generate for all mp4 files. Also some files have split into stacked thumbnails but all pointing to the same file.

       

      Any ideas?