0 Replies Latest reply on Dec 3, 2007 10:38 AM by CFMXPrGrmR

    CF interacting with a desktop tray widget?

    CFMXPrGrmR Level 2
      Hello... I'm looking for a way for site users to request a call from our representatives through a web form (done). Once this is submitted I'd like to have a program on each reps desktop check the queue of new callers and divvy them up (to whomever is available).

      I'd like to do this all with CF but ideally they've asked for a system tray widget that would throw up a pop-up to notify a call needs to be made. Does anyone know of a widget app that could interact with CF for this purpose?