2 Replies Latest reply on Jan 13, 2014 6:55 PM by Steve Grisetti

    how do I install premire 10 to new imac with ML

    mkdiva2 Level 1

      I get the error message listed below when I try to install from the original DVD for adobe premire.  

      I purchased an iMac with version 10.8.5

      I am trying to install from my original DVD's   Adobe Premire 10  Elements installed alright but the premire will NOT install.

       

      can someone please help me

       

       

       

       

      Exit Code: 7

      -------------------------------------- Summary --------------------------------------

      - 0 fatal error(s), 16 error(s), 12 warning(s)

       

      WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.

      WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.

      ----------- Payload: {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0 -----------

      ERROR: DF027: Unable to copy file from "/private/tmp/.tempdir4KALYJ5W/Assets2/universal/Unicode/Mappings/Win/CP932.TXT" to "/Library/Application Support/Adobe/TypeSupport/CS5/Unicode/Mappings/Win/CP932.TXT" Error 0(Seq 49)

      ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 49)

      ERROR: DF024: Unable to restore file at "/Library/Application Support/Adobe/TypeSupport/CS5/Unicode/Mappings/Win/CP932.TXT" from backup at "/private/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/Cleanup At Startup/.tempsqKv3N" Error 0(Seq 49)

      ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 49)

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      ERROR: DW050: The following payload errors were found during install:

      ERROR: DW050:  - Elements Common Frameworks 10: Install failed

      ERROR: DW050:  - Elements Inspiration Browser: Install failed

      ERROR: DW050:  - Elements 10 Organizer: Failed due to Language Pack installation failure

      ERROR: DW050:  - Smartsound3: Install failed

      ERROR: DW050:  - Photoshop Camera Raw for Elements 10: Install failed

      ERROR: DW050:  - Smartsound1: Install failed

      ERROR: DW050:  - AdobeTypeSupport CS5: Install failed

      ERROR: DW050:  - Adobe Premiere Elements 10: Failed due to Language Pack installation failure

      ERROR: DW050:  - Adobe Premiere Elements 10_LangPacken_US: Install failed

      ERROR: DW050:  - Elements 10 Organizer_AdobeElements10Organizer_en_US: Install failed

      ERROR: DW050:  - Smartsound2: Install failed

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