1 Reply Latest reply on Jan 14, 2014 10:59 AM by sjpt

    ADE crashes on startup

    NKCartmell

      Downloaded ADE today, it crashes on startup. I get the windows error, "Adobe Digital Editions 2.0 has stopped working. Windows is checking for a solution to the problem."

       

      Have re-downloaded the file, uninstalled and reinstalled to make sure it was complete, and no luck.

       

      Windows 8.1x64.

        • 1. Re: ADE crashes on startup
          sjpt Level 4

          One bug in ADE means that a previously running copy just stops working.

           

          There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.

          (You can have them both installed at once if you like.)

          Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

          http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

          The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172


          Some people have found ADE trying to upgrade automatically. 

          It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.

          Probably best to say no if 2.0.x installation asks if you want to migrate your library.