4 Replies Latest reply on Jan 17, 2014 10:37 AM by m_vargas

    Internal update server and flash player 12

    qegs

      We've been using an internal update server and a deployed mms.cfg to point internal client machines to a local webserver hosting Flash Player updates extracted from the background update .cab file, as detailed in the Administration Guide.

       

      This has been working well for Windows & OS X clients.

       

      For Flash Player 12, I've created a "12" folder at the same level as the 11 folder:

       

      https://servername.domain/pub/flashplayer/update/current/sau/12/xml/version.xml

       

      However, clients (that are currently running 11) are looking for:

       

      https://servername.domain/pub/flashplayer/update/current/sau/11/xml/version.xml

       

      So I copied the "12" folder to the "11" folder and manually triggered the scheduled task on a couple of clients and they've grabbed the newer version (except for the plugin-based browser, which haven't updated and are still using 11.9.*).

       

      My flashinstall.log shows the following:

       

      <code>

      2014-1-15+16-40-27.23 [info] 1620

      2014-1-15+16-41-57.757 [info] 1628 server.domain

      2014-1-15+16-41-57.820 [info] 1629 server.domain

      2014-1-15+16-41-57.820 [info] 1614

      2014-1-15+16-41-57.820 [info] 1615

      2014-1-15+16-41-57.820 [info] 1618

      2014-1-15+16-41-57.820 [info] 1619 1063

      2014-1-15+16-41-57.835 [info] 1628 server.domain

      2014-1-15+16-41-57.835 [info] 1629 server.domain

      2014-1-15+16-41-57.835 [info] 1614

      2014-1-15+16-41-57.835 [info] 1615

      2014-1-15+16-41-57.835 [info] 1618

      2014-1-15+16-41-57.835 [info] 1608

      2014-1-15+16-41-57.835 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/version.xml

      2014-1-15+16-41-57.835 [info] 1604

      2014-1-15+16-41-57.960 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/patch.xml

      2014-1-15+16-41-57.960 [warning] 1445

      2014-1-15+16-41-57.960 [warning] 1442

      2014-1-15+16-41-57.960 [info] 1601

      2014-1-15+16-41-58.507 [error] 1215 32

      2014-1-15+16-41-58.507 [warning] 1416 6

      2014-1-15+16-41-58.507 [error] 1300 183

      2014-1-15+16-41-58.507 [info] 1612

      2014-1-15+16-41-58.507 [info] 1620

      2014-1-15+16-41-59.367 [error] 1226 1062

      =O====== M/12.0.0.38 2014-01-15+16-40-26.961 ========

      0000 [I] 00000010 FlashPlayerInstaller.exe -install -iv 9

      0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/12.0 2

      0002 [I] 00000011 1

      0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

      0004 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_12_0_0_38.ocx

      0005 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_12_0_0_38_ActiveX.exe

      0006 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_12_0_0_38_ActiveX.dll

      0007 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch

      0008 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

      0009 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183

      0010 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183

      0011 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

      0012 [W] 00001106

      0013 [W] 00001106

      0014 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183

      0015 [I] 00000012

      =X====== M/12.0.0.38 2014-01-15+16-42-00.945 ========

      </code>

       

      My questions:

       

      1) Is this the expected method for getting version 11 to upgrade to 12 without much intervention?

       

      2) What's triggering the error codes - the hack-ish way I've forced the update, or something else?

       

      3) What knock-on effects will the Flash Player version renumbering have on the local webserver deployment method?  And is it documented anywhere?

       

      Thanks

        • 1. Re: Internal update server and flash player 12
          MinceyHeid

          We have just deployed this to our organisation and waiting for the first scheduled update by around 1200 machines some time today.

           

          The latest Adobe instructions available to download here http://www.adobe.com/devnet/flashplayer/articles/flash_player_admin_guide.html still state it should be in folder '11' and not '12', but I guess we'll soon find out if it has worked or not.

           

          Hopefully someone from Adobe can answer your question as it is likely to impact a large number of enterprise users.

          • 2. Re: Internal update server and flash player 12
            m_vargas Adobe Employee

            Hello qegs,

             

            The version number to use in the URL path is '11', not '12'.  The Flash Player 12.0 Admin Guide has been updated to indicate this in the pertinent section.

             

            When both ActiveX and Plugin are installed, the Background Updater first updates the ActiveX player and then the Plugin player is updated within the hour, therefore, you won't see both player types updated at the same time.

             

            I am investigating the error you are seeing. Can you please post an expanded install.log file, containing the logging before and after what you have posted already?

             

            Thank you in advance.

             

            --

            Maria

            • 3. Re: Internal update server and flash player 12
              qegs Level 1

              Hi Maria,

               

              The rest of the install log is below and it does install the plugin later and the log is clean of errors thereafter. 

               

              I created "12" because the previous install guide noted that the folder should be named for the major version and I assumed that guidance still held (though thinking about it you've abandoned that distinction with the recent re-numbering).

               

              Thanks

               

              <log>

              <snip idential entries for brevity>

              <At this point the client is looking in the "11" folder at the 11.9.* version>

              2014-1-15+15-45-8.728 [info] 1614

              2014-1-15+15-45-8.728 [info] 1615

              2014-1-15+15-45-8.728 [info] 1618

              2014-1-15+15-45-8.728 [info] 1608

              2014-1-15+15-45-8.728 [info] 1612

              2014-1-15+15-45-8.728 [info] 1620

              2014-1-15+15-45-8.728 [info] 1604

              <Around this time, the contents of the "12" directory get moved to the "11" directory after it becomes clear from webserver logs that the client is explicitly looking for the 11 directory.>

              2014-1-15+16-4-0.155 [info] 1628 server.domain

              2014-1-15+16-4-0.499 [info] 1629 server.domain

              2014-1-15+16-4-0.561 [info] 1614

              2014-1-15+16-4-0.561 [info] 1615

              2014-1-15+16-4-0.561 [info] 1618

              2014-1-15+16-4-0.561 [info] 1619 1063

              2014-1-15+16-4-0.577 [info] 1628 server.domain

              2014-1-15+16-4-0.577 [info] 1629 server.domain

              2014-1-15+16-4-0.577 [info] 1614

              2014-1-15+16-4-0.577 [info] 1615

              2014-1-15+16-4-0.577 [info] 1618

              2014-1-15+16-4-0.577 [info] 1608

              2014-1-15+16-4-0.577 [info] 1604

              2014-1-15+16-4-0.640 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/version.xml

              2014-1-15+16-4-0.905 [warning] 1411

              2014-1-15+16-4-0.905 [warning] 1409

              2014-1-15+16-4-0.905 [info] 1612

              2014-1-15+16-4-0.905 [info] 1620

              2014-1-15+16-15-45.5 [info] 1628 server.domain

              2014-1-15+16-15-45.239 [info] 1629 server.domain

              2014-1-15+16-15-45.302 [info] 1614

              2014-1-15+16-15-45.302 [info] 1615

              2014-1-15+16-15-45.302 [info] 1618

              2014-1-15+16-15-45.302 [info] 1619 1063

              2014-1-15+16-15-45.317 [info] 1628 server.domain

              2014-1-15+16-15-45.317 [info] 1629 server.domain

              2014-1-15+16-15-45.317 [info] 1614

              2014-1-15+16-15-45.317 [info] 1615

              2014-1-15+16-15-45.317 [info] 1618

              2014-1-15+16-15-45.317 [info] 1608

              2014-1-15+16-15-45.317 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/version.xml

              2014-1-15+16-15-45.333 [info] 1604

              2014-1-15+16-15-45.395 [warning] 1411

              2014-1-15+16-15-45.395 [warning] 1409

              2014-1-15+16-15-45.395 [info] 1612

              2014-1-15+16-15-45.395 [info] 1620

              2014-1-15+16-30-31.253 [info] 1628 server.domain

              2014-1-15+16-30-31.253 [info] 1629 server.domain

              2014-1-15+16-30-31.254 [info] 1614

              2014-1-15+16-30-31.254 [info] 1615

              2014-1-15+16-30-31.254 [info] 1618

              2014-1-15+16-30-31.262 [info] 1608

              2014-1-15+16-30-31.269 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/version.xml

              2014-1-15+16-30-31.754 [warning] 1411

              2014-1-15+16-30-31.754 [warning] 1409

              2014-1-15+16-30-31.754 [info] 1612

              2014-1-15+16-30-31.754 [info] 1620

              2014-1-15+16-32-25.56 [info] 1628 server.domain

              2014-1-15+16-32-25.56 [info] 1629 server.domain

              2014-1-15+16-32-25.56 [info] 1614

              2014-1-15+16-32-25.71 [info] 1615

              2014-1-15+16-32-25.71 [info] 1618

              2014-1-15+16-32-25.71 [info] 1608

              2014-1-15+16-32-25.71 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/version.xml

              2014-1-15+16-32-25.228 [warning] 1411

              2014-1-15+16-32-25.228 [warning] 1409

              2014-1-15+16-32-25.228 [info] 1612

              2014-1-15+16-32-25.228 [info] 1620

              2014-1-15+16-40-24.867 [info] 1628 server.domain

              2014-1-15+16-40-24.867 [info] 1629 server.domain

              2014-1-15+16-40-24.867 [info] 1614

              2014-1-15+16-40-24.867 [info] 1615

              2014-1-15+16-40-24.867 [info] 1618

              2014-1-15+16-40-24.867 [info] 1608

              2014-1-15+16-40-24.867 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/version.xml

              2014-1-15+16-40-25.195 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/patch.xml

              2014-1-15+16-40-25.195 [warning] 1445

              2014-1-15+16-40-25.195 [warning] 1442

              2014-1-15+16-40-25.195 [info] 1600

              2014-1-15+16-40-26.930 [info] 1602

              2014-1-15+16-40-26.930 [info] 1609

              2014-1-15+16-40-26.930 [info] 1612

              2014-1-15+16-40-27.23 [info] 1620

              2014-1-15+16-41-57.757 [info] 1628 server.domain

              2014-1-15+16-41-57.820 [info] 1629 server.domain

              2014-1-15+16-41-57.820 [info] 1614

              2014-1-15+16-41-57.820 [info] 1615

              2014-1-15+16-41-57.820 [info] 1618

              2014-1-15+16-41-57.820 [info] 1619 1063

              2014-1-15+16-41-57.835 [info] 1628 server.domain

              2014-1-15+16-41-57.835 [info] 1629 server.domain

              2014-1-15+16-41-57.835 [info] 1614

              2014-1-15+16-41-57.835 [info] 1615

              2014-1-15+16-41-57.835 [info] 1618

              2014-1-15+16-41-57.835 [info] 1608

              2014-1-15+16-41-57.835 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/version.xml

              2014-1-15+16-41-57.835 [info] 1604

              2014-1-15+16-41-57.960 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/patch.xml

              2014-1-15+16-41-57.960 [warning] 1445

              2014-1-15+16-41-57.960 [warning] 1442

              2014-1-15+16-41-57.960 [info] 1601

              2014-1-15+16-41-58.507 [error] 1215 32

              2014-1-15+16-41-58.507 [warning] 1416 6

              2014-1-15+16-41-58.507 [error] 1300 183

              2014-1-15+16-41-58.507 [info] 1612

              2014-1-15+16-41-58.507 [info] 1620

              2014-1-15+16-41-59.367 [error] 1226 1062

              ?=O====== M/12.0.0.38 2014-01-15+16-40-26.961 ========

              0000 [I] 00000010 FlashPlayerInstaller.exe -install -iv 9

              0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/12.0 2

              0002 [I] 00000011 1

              0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

              0004 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_12_0_0_38.ocx

              0005 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_12_0_0_38_ActiveX.exe

              0006 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_12_0_0_38_ActiveX.dll

              0007 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch

              0008 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

              0009 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183

              0010 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183

              0011 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

              0012 [W] 00001106

              0013 [W] 00001106

              0014 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183

              0015 [I] 00000012

              =X====== M/12.0.0.38 2014-01-15+16-42-00.945 ========

               

              2014-1-15+17-4-0.153 [info] 1628 server.domain

              2014-1-15+17-4-0.232 [info] 1629 server.domain

              2014-1-15+17-4-0.232 [info] 1614

              2014-1-15+17-4-0.247 [info] 1615

              2014-1-15+17-4-0.247 [info] 1618

              2014-1-15+17-4-0.247 [info] 1619 1063

              2014-1-15+17-4-0.263 [info] 1628 server.domain

              2014-1-15+17-4-0.263 [info] 1629 server.domain

              2014-1-15+17-4-0.263 [info] 1614

              2014-1-15+17-4-0.263 [info] 1615

              2014-1-15+17-4-0.263 [info] 1618

              2014-1-15+17-4-0.263 [info] 1608

              2014-1-15+17-4-0.263 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/version.xml

              2014-1-15+17-4-0.263 [info] 1604

              2014-1-15+17-4-0.528 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/patch.xml

              2014-1-15+17-4-0.528 [warning] 1445

              2014-1-15+17-4-0.528 [warning] 1442

              2014-1-15+17-4-0.528 [info] 1601

              2014-1-15+17-4-2.857 [info] 1602

              2014-1-15+17-4-2.857 [info] 1610

              2014-1-15+17-4-2.857 [info] 1612

              2014-1-15+17-4-2.935 [info] 1620

              2014-1-15+17-5-31.732 [error] 1226 1062

              ?=O====== M/12.0.0.43 2014-01-15+17-04-02.872 ========

              0000 [I] 00000010 FlashPlayerInstaller.exe -install -iv 9

              0001 [I] 00000011 1

              0002 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

              0003 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

              0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

              0005 [W] 00001036 Software\Opera Software/Last CommandLine 2

              0006 [W] 00001036 Software\Opera Software/Last CommandLine 2

              0007 [W] 00001036 Software\Opera Software/Plugin Path 2

              0008 [W] 00001036 Software\Opera Software/Plugin Path 2

              0009 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_43.dll

              0010 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_12_0_0_43_Plugin.exe

              0011 [I] 00000024 C:\Windows\SysWOW64\Macromed\Flash\plugin.vch

              0012 [I] 00000017 C:\Windows\SysWOW64\Macromed\Flash

              0013 [I] 00000022 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_12_0_0_43.exe

              0014 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

              0015 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183

              0016 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183

              0017 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

              0018 [W] 00001106

              0019 [W] 00001106

              0020 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183

              0021 [I] 00000012

              =X====== M/12.0.0.43 2014-01-15+17-05-34.091 ========

               

              2014-1-15+18-4-0.204 [info] 1628 server.domain

              2014-1-15+18-4-0.204 [info] 1629 server.domain

              2014-1-15+18-4-0.204 [info] 1614

              2014-1-15+18-4-0.204 [info] 1615

              2014-1-15+18-4-0.220 [info] 1618

              2014-1-15+18-4-0.220 [info] 1619 1063

              2014-1-15+18-4-0.220 [info] 1628 server.domain

              2014-1-15+18-4-0.220 [info] 1629 server.domain

              2014-1-15+18-4-0.220 [info] 1614

              2014-1-15+18-4-0.220 [info] 1615

              2014-1-15+18-4-0.220 [info] 1618

              2014-1-15+18-4-0.220 [info] 1608

              2014-1-15+18-4-0.235 [info] 1604

              2014-1-15+18-4-0.407 [info] 1630 /pub/flashplayer/update/current/sau/11/xml/version.xml

              2014-1-15+18-4-0.689 [info] 1612

              2014-1-15+18-4-0.689 [info] 1620

              2014-1-15+19-4-0.157 [info] 1628 server.domain

              2014-1-15+19-4-0.157 [info] 1629 server.domain

              2014-1-15+19-4-0.157 [info] 1614

              2014-1-15+19-4-0.157 [info] 1615

              2014-1-15+19-4-0.157 [info] 1618

              2014-1-15+19-4-0.157 [info] 1619 1063

              <snip identical entries for brevity>

              </log>

              • 4. Re: Internal update server and flash player 12
                m_vargas Adobe Employee

                Hello,

                 

                It appears the issue has cleared itself up after setting the path to '11', instead of 12.  Based on the logs, both ActiveX and Plugin are installed.

                 

                --

                Maria