1 Reply Latest reply on Jan 15, 2014 4:01 PM by DavidJK

Photoshop CC - just updgraded now Radeon error

DavidJK Jan 15, 2014 3:16 PM

Hello

I recently upgraded Photoshop CC, I had no problems using 3D until I ran this recent upgrade which is suppose just be bug fixes. When I try to open a 3D file, I get the error, "3D funtionality is diabled due to Open GL being turned off. I checked the preferences and it is turned on. Everything worked fine before this update performed earlier today.

I am running Windows 7 64 bit, I5 Second Generation CPU, AMD Radeon 6700 with 1 GB VRAM, 16 GB RAM. Again, everyting worked fine until this update.

What should I do?

Thank you,

1. Re: Photoshop CC - just updgraded now Radeon error

DavidJK Jan 15, 2014 4:01 PM (in response to DavidJK)

Hello.

I remember that I read than when strange things happen in Photoshop, try resetting the perfernces. So, I remaned the preferences file so that Photoshop had to re-create it and now it seems to be working. I will continue testing Photohop CC and get back to this forum tomorrow.

Thank you
David
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