0 Replies Latest reply on Jan 15, 2014 6:35 PM by Eric.H

    [01/15/2014] Adobe Access DRM Certificate Revocation List (CRL) Outage

    Eric.H Adobe Employee

      Due to a temporary PKI Infrastructure Outage between 4pm-6.30pm PST on Jan 15th, 2014, users attempting to individualize their Adobe Access DRM-enabled applications may have observed error messages when attempting to acquire licenses from an Adobe Access license server.

       

      The manifestation of the problem was a DRMErrorEvent 3324 (MachineTokenInvalid) error on devices attempting to acquire a license to play content protected with Adobe Access DRM.  This issue was identified and  resolved by Adobe at about 6:30pm PST.

       

      No action on your side is required.