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1. Re: Dialogue box in Security Settings preventing me making digital signature
Test Screen Name Jan 16, 2014 12:39 AM (in response to TerryLn22)Does the Print dialog in Acrobat look correct, or is it similarly broken?
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2. Re: Dialogue box in Security Settings preventing me making digital signature
TerryLn22 Jan 16, 2014 3:12 AM (in response to Test Screen Name)I've printed many times from it, so that's fine. There, I just go to file, print. It's the dialogue box when trying to make a digital sgnature that's the problem. If it were bigger, I could re-enter the password. All I can see from that, is the top of the letters, but that's where the box ends; nowhere for me to re-type the password, so I can't continue.
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3. Re: Dialogue box in Security Settings preventing me making digital signature
Test Screen Name Jan 16, 2014 3:16 AM (in response to TerryLn22)Ok, it was the print dialog box I was interested in, because that can be wrong - huge or missing text - if certain system fonts are removed. Doesn't sound like the problem here.
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4. Re: Dialogue box in Security Settings preventing me making digital signature
isakten Jan 22, 2014 1:41 PM (in response to TerryLn22)Which version of Acrobat? Which OS? Which computer? Which display/monitor size? Which resolution of the screen?
It might be that you have low screen resolution and the dialog does not fit the screen. Try to change resolution up and see if it resolves your problem. I saw some dialogs being cut off on small resolution screens (800x600, or even 1024x768). AFAIK Acrobat does not support resolution lower than 1024x768 but some dialogs may not fit 1024x768 resolution on small (less than 14") screens.
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5. Re: Dialogue box in Security Settings preventing me making digital signature
TerryLn22 Jan 22, 2014 1:46 PM (in response to isakten)Version 9. Win 7 HP desktop which is maybe 4 years old. Monitor is a 21" Eizo, set to recommended size of 1600x1200. I've tried different sizes of resolution to see if it would help, but it has not. Same thing; can't see the re-enter password box to enter anything in.
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6. Re: Dialogue box in Security Settings preventing me making digital signature
isakten Jan 22, 2014 1:59 PM (in response to TerryLn22)Then I do not know. I have not worked with Acrobat 9 for some time and do not have it now, but I did a lot of signing in Acrobat 9 in the old days when it was state-of-the-art and never had this problem. Adobe does not support Acrobat 9 anymore, so if there is a software problem that causes that, it will not be fixed.
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7. Re: Dialogue box in Security Settings preventing me making digital signature
Test Screen Name Jan 22, 2014 2:30 PM (in response to isakten)I think at this point a screen shot might be what we need to see if we have more ideas.
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9. Re: Dialogue box in Security Settings preventing me making digital signature
Test Screen Name Jan 23, 2014 6:05 AM (in response to TerryLn22)It might be worth changing the text size settings in display properties if they aren't 100% (default).
In Windows 8:
right click on desktop
choose Screen Resolution
click Make Text and Other Items larger or smaller
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10. Re: Dialogue box in Security Settings preventing me making digital signature
George_Johnson Jan 23, 2014 9:19 AM (in response to TerryLn22)Though not ideal, you should be able to tab to the Confirm Password field after entering a password in the Password field, re-enter the password, and then press Enter.
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11. Re: Dialogue box in Security Settings preventing me making digital signature
TerryLn22 Jan 23, 2014 9:46 PM (in response to George_Johnson)I don't know why I didn't think of that before, but tabbing down ....WORKED!
The problem I'm having now is...I don't know how to make a digital signature. It went forward and simply puts my name in type. Big deal. I thought I could create a digital SIGNATURE with the pencil tool for example, save it, and have my signature. But I see no way to do that. I already have an image on my computer, but it's a jpg file, and it won't let me insert a jpeg file. How can I create a pdf signature? I know I can make an entire page within Acrobat, sign and save that, but...that's an 8.5 x 11 inch piece of paper. How would I be able to insert the entire page as a signature? Doesn't sound feasible. The jpeg image I have is real small, maybe 1.5 inches long, and .5 inch high, but I can't insert that onto a pdf.
Thanks!




