1 Reply Latest reply on Jan 31, 2014 5:49 PM by PhotoRoy1

Since joining the Cloud my computer hangs up on programs and browser connecting to the Internet

PhotoRoy1 Jan 16, 2014 4:41 AM

Programs Acessing Internet and Browsers hang up after installation of Adobe Cloud. I originally thought it was overload on TWC due to heavy traffic but it hung up at 5:45 am this morning.

It is over 30 days so I can't quit the Cloud subscription but I am thinking of removing the Cloud Photoshop and Lightroom. Also Photoshop CC upgrade fails and say to contact customer support but when I click on the link IE 11 says the page is not accessible. I'm on a Windows 7 Pro OS machine with an i7 four core processor aand 12 GIGs of RAM.

1. Re: Since joining the Cloud my computer hangs up on programs and browser connecting to the Internet

PhotoRoy1 Jan 31, 2014 5:49 PM (in response to PhotoRoy1)

I didn't realize I was still within the 30 days drop period so I dropped out. I still have the problem so it was only co-incident that I loade the CC programs at the same time. I can say that I like CS6 Photoshop better as the cropping tool moves while on the CC version the image moves. Also sizing pictures for the web is easier as sitse request certain pixels lengths so I can still be in inches and in the upper boxes be in pixels.
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