1 Reply Latest reply on Jan 16, 2014 2:06 PM by Mike M

    Error message: Installation encountered problems, please try redownloading.

    Nova1129

      Hi,

       

      just tried to update the Flash Player to the newest version. However, the installers provided at this site (http://get.adobe.com/de/flashplayer) seem to work improperly. On my 64-bit Win 7 Pro system all works fine, but on my laptop (32-bit Win 7 Pro) it keeps saying "Installation encountered problems. An error occured. Close this window and start download again." This happens with both the Firefox and IE installer.

       

      I managed to update FP with the offline installers, but I'm interested in the reason anyway. Is it a broken installer, is it a configuration problem of my laptop, or is it another problem? Would be very happy if anyone knows about this issue!

       

      Thanks