1 Reply Latest reply on Jan 16, 2014 10:03 AM by sjpt

    error   auth_auth_not_ready

    michel fournier

      Impossible to autorize a second PC (window) with my id Adobe

      that i have entered in my first PC.

      i have the error

      auth_auth_not_ready

       

      1) i have tried many times

      2) i have uninstalled the adobe digital editions on my second PC

      3) i have re-installed the adobe digital editions¸

       

      The SAME ERROR  OCCURED

       

      I need that to share the books between those 2 computers

       

      Help me please

        • 1. Re: error   auth_auth_not_ready
          sjpt Level 4

          Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

          Uninstalling and reinstalling does not help, and indeed installation can even trigger this state.

          Unfortunately, it often then gives misleading error messages about what is wrong.

          A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.

          Another is  "E_AUTH_NOT_READY"


          This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).

          Restart ADE, and then reauthorize with your (old) Adobe ID.


          In extreme cases on the mac, the following extra step has helped some people.  Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0