THIS IS WHAT WORKED FOR ME – (MACOS Mavericks - InDesign CS6) I went to the “Library” folder on the main drive (You might have to right click “Show View Options” then select “Show Library Folder” like I did). Then locate the “Caches” folder, then locate and delete the entire “Adobe InDesign” folder.
What version of InDesign? Which OS? Was this a clean install, or a migration? Do you have the most current patch for your version installed?