6 Replies Latest reply: Jan 18, 2014 2:49 PM by JSS1138 RSS

    Random Premiere Pro CC crashes ***Need help***

    16bitDec Community Member

      Hiya, this is my first time posting here so excuse my scruffy postings.

       

      I am having some serious problems with my PP:CC and I can not find anything anywhere or anyone who has been struggling with the same crashes as myself.

       

      What seems to happen to me is at random intervals my Premiere Pro says "Premire Pro Creative Cloud Has stopped working..." blah blah and then either closes off itself or I have to close it off, with no way for me to save my work. It gives me no crash report either and no trace to follow up as to why it crashes. These crashes can happen within 10 seconds of me opening the program and then I can edit for hours seeing nothing. It also happens when I do anything, there is not 1 specific task / operation I make for it to crash although commonly today it has crashed once I drag the timeline bar left a minute or two, or importing new video clips, adding transitions, basically anything and I don't know what's wrong!

       

      I first got these errors when I used Premiere Pro CS5.5 and they were beoming more and more common so I decided to upgrade to CC, that didn't help my case. A friend told me to re-install QuickTime which for about a week I didn't get any crashes and managed to get a lot of work done, but now the crashes are back!

       

      Thanks for reading and if you know anything, then please help!

       

      PS: I am using Windows 7 and here are my specs:

      Intel i7-4770K @3.50Ghz 64-bit

      32 DDR3 1600mhz memory

      EVGA GTX Titan