2 Replies Latest reply on Jan 29, 2014 6:19 AM by didsconsing

    Kernel Panic on CS6 Camera Raw 8.3 iMac 10.8.5

    didsconsing

      Everytime I process photos on camera raw using my iMac, it hangs, white screens, then restarts on me. At first it I never had this issue but when it frequented into 3 panics per work day, I reformatted my iMac and installed only photoshop.

      I checked on photoshop and turned off the OpenGL thinking maybe it was a RAM issue, but Claire (my iMac) still panics.

       

      Please help. I need to get work done before I start losing money.

       

       

      iMac 27in Late 2012

      OS X 10.8.5

      3.4 GHz Intel Core i7

      32gb 1600 MHz DDR3

      NVIDIA GeFORCE GTX 680MX 2048 MB

       

      Photoshop CS6 13.0.6 (Registered)

      Camera Raw 8.3

       

      Everytime a panic is occurs, I send the report to Apple, i dont know if it sends the same report to Adobe.

      This is what the panic looks like.

       

      Interval Since Last Panic Report:  28133 sec

      Panics Since Last Report:          1

      Anonymous UUID:                    B5CF8442-B999-D739-6E61-D5A188A81C88

       

      Sat Jan 18 12:20:41 2014

      panic(cpu 0 caller 0xffffff800a467499): "attempt to remove permanent VM map entry " "0xffffff804b492fc0 [0x21000000:0x7fffffe00000]\n"@/SourceCache/xnu/xnu-2050.48.12/osfmk/vm/vm_map.c:4967

      Backtrace (CPU 0), Frame : Return Address

      0xffffff83b5af3d80 : 0xffffff800a41d636

      0xffffff83b5af3df0 : 0xffffff800a467499

      0xffffff83b5af3ee0 : 0xffffff800a466d3b

      0xffffff83b5af3f00 : 0xffffff800a43598a

      0xffffff83b5af3f50 : 0xffffff800a43a2a6

      0xffffff83b5af3f70 : 0xffffff800a43a55a

      0xffffff83b5af3fb0 : 0xffffff800a4b3257

       

      BSD process name corresponding to current thread: kernel_task

       

      Mac OS version:

      12F45

       

      Kernel version:

      Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64

      Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8

      Kernel slide:     0x000000000a200000

      Kernel text base: 0xffffff800a400000

      System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)

       

      System uptime in nanoseconds: 7043170686165

      last loaded kext at 5368334533424: com.apple.filesystems.msdosfs          1.8.1 (addr 0xffffff7f8c81d000, size 65536)

      last unloaded kext at 5515418790260: com.apple.driver.AppleUSBCDC          4.1.23 (addr 0xffffff7f8c7ed000, size 12288)

      loaded kexts:

      com.apple.iokit.IOBluetoothSerialManager          4.1.7f4

      com.apple.driver.AppleHWSensor          1.9.5d0

      com.apple.filesystems.autofs          3.0

      com.apple.driver.AudioAUUC          1.60

      com.apple.driver.AppleMikeyHIDDriver          124

      com.apple.driver.ApplePlatformEnabler          2.0.7d2

      com.apple.driver.AGPM          100.13.12

      com.apple.driver.X86PlatformShim          1.0.0

      com.apple.driver.AppleHDA          2.4.7fc4

      com.apple.iokit.IOUserEthernet          1.0.0d1

      com.apple.driver.AppleUpstreamUserClient          3.5.12

      com.apple.driver.AppleIntelHD4000Graphics          8.1.6

      com.apple.Dont_Steal_Mac_OS_X          7.0.0

      com.apple.GeForce          8.1.6

      com.apple.driver.AppleSMCLMU          2.0.3d0

      com.apple.driver.ApplePolicyControl          3.4.5

      com.apple.driver.AppleMikeyDriver          2.4.7fc4

      com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.1.7f4

      com.apple.driver.AppleBacklight          170.3.5

      com.apple.driver.AppleLPC          1.6.3

      com.apple.driver.AppleSMBusPCI          1.0.11d1

      com.apple.driver.AppleIntelFramebufferCapri          8.1.6

      com.apple.driver.AppleMCCSControl          1.1.11

      com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

      com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

      com.apple.BootCache          34

      com.apple.driver.XsanFilter          404

      com.apple.iokit.IOAHCIBlockStorage          2.3.5

      com.apple.driver.AppleUSBHub          635.4.0

      com.apple.driver.AppleSDXC          1.4.3

      com.apple.iokit.AppleBCM5701Ethernet          3.6.2b4

      com.apple.driver.AirPort.Brcm4331          615.20.17

      com.apple.driver.AppleAHCIPort          2.6.6

      com.apple.driver.AppleUSBEHCI          621.4.6

      com.apple.driver.AppleUSBXHCI          635.4.0

      com.apple.driver.AppleACPIButtons          1.8

      com.apple.driver.AppleRTC          1.5

      com.apple.driver.AppleHPET          1.8

      com.apple.driver.AppleSMBIOS          1.9

      com.apple.driver.AppleACPIEC          1.8

      com.apple.driver.AppleAPIC          1.7

      com.apple.driver.AppleIntelCPUPowerManagementClient          214.0.0

      com.apple.nke.applicationfirewall          4.0.39

      com.apple.security.quarantine          2.1

      com.apple.driver.AppleIntelCPUPowerManagement          214.0.0

      com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.6

      com.apple.iokit.IOUSBMassStorageClass          3.5.2

      com.apple.driver.AppleBluetoothHIDKeyboard          170.2.4

      com.apple.driver.IOBluetoothHIDDriver          4.1.7f4

      com.apple.driver.AppleHIDKeyboard          170.2.4

      com.apple.iokit.IOSerialFamily          10.0.6

      com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.6

      com.apple.kext.triggers          1.0

      com.apple.driver.DspFuncLib          2.4.7fc4

      com.apple.iokit.IOAudioFamily          1.9.2fc7

      com.apple.kext.OSvKernDSPLib          1.12

      com.apple.iokit.IOSurface          86.0.4

      com.apple.iokit.IOBluetoothFamily          4.1.7f4

      com.apple.iokit.IOAcceleratorFamily          74.15

      com.apple.nvidia.gk100hal          8.1.6

      com.apple.NVDAResman          8.1.6

      com.apple.driver.AppleGraphicsControl          3.4.5

      com.apple.driver.X86PlatformPlugin          1.0.0

      com.apple.driver.AppleThunderboltEDMSink          1.2.0

      com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.1.7f4

      com.apple.driver.AppleBacklightExpert          1.0.4

      com.apple.iokit.IONDRVSupport          2.3.7

      com.apple.driver.IOPlatformPluginFamily          5.4.1d13

      com.apple.driver.AppleSMC          3.1.5d4

      com.apple.driver.AppleHDAController          2.4.7fc4

      com.apple.iokit.IOHDAFamily          2.4.7fc4

      com.apple.driver.AppleSMBusController          1.0.11d1

      com.apple.iokit.IOGraphicsFamily          2.3.7

      com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0

      com.apple.driver.AppleThunderboltDPInAdapter          2.5.0

      com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0

      com.apple.driver.AppleThunderboltPCIDownAdapter          1.3.2

      com.apple.iokit.IOUSBHIDDriver          623.4.0

      com.apple.driver.AppleUSBMergeNub          621.4.6

      com.apple.driver.AppleUSBComposite          621.4.0

      com.apple.driver.AppleThunderboltNHI          1.9.2

      com.apple.iokit.IOThunderboltFamily          2.7.7

      com.apple.iokit.IOEthernetAVBController          1.0.2b1

      com.apple.iokit.IO80211Family          530.5

      com.apple.iokit.IONetworkingFamily          3.0

      com.apple.iokit.IOUSBUserClient          630.4.4

      com.apple.iokit.IOAHCIFamily          2.5.1

      com.apple.iokit.IOUSBFamily          635.4.0

      com.apple.driver.AppleEFINVRAM          2.0

      com.apple.driver.AppleEFIRuntime          2.0

      com.apple.iokit.IOHIDFamily          1.8.1

      com.apple.iokit.IOSMBusFamily          1.1

      com.apple.security.sandbox          220.3

      com.apple.kext.AppleMatch          1.0.0d1

      com.apple.security.TMSafetyNet          7

      com.apple.driver.DiskImages          345

      com.apple.iokit.IOStorageFamily          1.8

      com.apple.driver.AppleKeyStore          28.21

      com.apple.driver.AppleACPIPlatform          1.8

      com.apple.iokit.IOPCIFamily          2.8

      com.apple.iokit.IOACPIFamily          1.4

      com.apple.kec.corecrypto          1.0

      Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 32 GB, SMC 2.11f14

      Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB

      Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D534F384758334D314131363030433131

      Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D534F384758334D314131363030433131

      Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D534F384758334D314131363030433131

      Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D534F384758334D314131363030433131

      AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.17)

      Bluetooth: Version 4.1.7f4 12974, 3 service, 21 devices, 3 incoming serial ports

      Network Service: Wi-Fi, AirPort, en1

      Serial ATA Device: APPLE HDD WDC WD10EALX-408EA0, 1 TB

      USB Device: CTH-670, 0x056a  (WACOM Co., Ltd.), 0x00df, 0x14300000 / 1

      USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2

      USB Device: MP280 series, 0x04a9  (Canon Inc.), 0x1746, 0x1a120000 / 4

      USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8511, 0x1a110000 / 3

      USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2

      USB Device: Cruzer Orbit, 0x0781  (SanDisk Corporation), 0x557c, 0x1d110000 / 8

      USB Device: hub_device, 0x0424  (SMSC), 0x2412, 0x1d180000 / 3

      USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 4

      USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828b, 0x1d181300 / 6