0 Replies Latest reply on Jan 20, 2014 7:00 AM by XAVIER23

    Photoshop: Configuration error 15

    XAVIER23

      I was running Windows 7 Home Basic a few days back. Recently, I updated to Windows 8.1. Photoshop CS6 was working fine on Windows 7 but after installing it on Windows 8.1, it doesn't even open up. I have both, 32 and 64-bit versions installed. Neither of them works. I reinstalled the program a couple of times but it still doesn't work. Some forums pointed out that it might be because of the installation of another software and that one must install the Windows again to remove that error. But I can't afford to do that.

       

      I have the program running on a Dell Inspiron 1545 with a Dual Core CPU @ 2.1GHz and a 3GB DDR3 RAM. I have attached a snapshot of the error. Capture.PNG