4 Replies Latest reply on Aug 8, 2006 7:39 AM by HKabaker

    IE7 Beta 3 not able to Read webhelp HTM

    davidCNY
      IE7 is running fine on my WinXP Pro SP2 computer - except that it balks at showing any webhelp or webhelp pro HTM files that Robohelp X5 generates. If I upload the files to a server, then it shows them. I didn't keep careful history, but this didn't happen when I was using IE6. I have no problem with flashhelp files. Any tips on the IE settings or other environmental issues will be appreciated. thanks,
      david
      P.S. The generated files display properly with Firefox, Opera and Seamonkey - it's just IE7 that balks. Generates no error message - just shuts down.
        • 1. Re: IE7 Beta 3 not able to Read webhelp HTM
          Captiv8r Adobe Community Professional & MVP
          Hi david

          Have you tried clicking Tools > Internet Options... > Advanced tab, scrolling to the Security section and placing a check mark in the check box labeled "Allow active content to run in files on My Computer"?

          I'm not able to see IE7 at the moment, so I'm not sure if this option is in the same place and is labeled the same.

          Cheers... Rick
          • 2. IE7 Beta 3 not able to Read webhelp HTM
            davidCNY Level 1

            TA DA!!!!! It worked! A big thanks!!! I had needed to reinstall Robohelp after installing IE7 (was receiving message "Please install a browser...") and was worried that I had a serious problem. Thanks so much. Everything now works great again. Much appreciated, Thank you, Rick.
            david
            • 3. Re: IE7 Beta 3 not able to Read webhelp HTM
              RoboWizard Level 4
              Hi David

              Ouch! While reinstalling RoboHelp seems to have done the trick, it was a bit on the extreme side. You could have easily avoided that.

              I'm curious to know, however, why you listed you were getting the message "Please install a browser.." in your reply marking it as the ultimate answer. In your first post, you said:

              P.S. The generated files display properly with Firefox, Opera and Seamonkey - it's just IE7 that balks. Generates no error message - just shuts down.

              Had we known you were receiving the "Please install a browser" message, we could have provided a quick way to correct things without reinstalling RoboHelp.

              Cheers... Rick
              • 4. Re: IE7 Beta 3 not able to Read webhelp HTM
                HKabaker Level 2
                Rick,

                . . . and if I should happen to encounter this problem in the future, the solution is . . . .?

                Regards,

                Harvey