0 Replies Latest reply on Jan 21, 2014 3:49 PM by pleasehelpthankyou

    InDesign, Illustrator and Photoshop crashing after recent file download

    pleasehelpthankyou

      I recently downloaded what I thought was a font online. Photoshop, InDesign and Illustrator now all fail to open. I will never foolishly download anything online again. Can anyone help me get Photoshop, InDesign and Illustrator running again?

       

      More info:

      Mac OSX v10.5.8

      CS2 (yes old, but it's been working fine until now)

       

      I could not find any new fonts installed in HD > Library > Fonts or username > Library > Fonts

       

      But whatever I downloaded did make some other changes to my computer. It:

       

      - forced my Safari search engine to be Bing (I fixed)

      - added an extension to Safari (I removed)

      - added these files:

      ~/Library/Preferences/com.installmc.global.settings.plist (I removed)

      ~/Library/Preferences/com.installmc.settings.plist (I removed)

       

      I tried "manually" relaunching InDesign by holding down Cmd + Ctrl + Opt + Shift while starting but was unsuccessful.

       

      I know my system is old but it worked great until now. I am desperate to get CS running again.

       

      Thank you for your help.