Copy link to clipboard
Copied
...continue?...YES...then the Installer box comes up and nothing...IE8...
Copy link to clipboard
Copied
IE8... are you using XP?
Copy link to clipboard
Copied
no...
Copy link to clipboard
Copied
IE8 (Internet Explorer version 8) was released before Vista.
If you have Vista and you've NEVER udated it (ever) it'll have IE8
If you have Windows 7 and have never updated it (ever) it'll have IE9
If you have Windows 8 and have never updated it (ever) it'll have IE10
If you have Windows 8.1 it'll have IE11.
Regardless, the script error is most likely caused by ActiveX controls.
Use the offline installer, which doesn't require you to have IE open when you run it.
Flash Player for ActiveX (Internet Explorer)
RIGHT CLICK that link and select "Save target as".
Save the file, and close IE completely.
THEN run the installer.
Copy link to clipboard
Copied
Mike...thanks for staying with me on this...downloaded file and installed with IE not open...Adobe now says "The Installer needs your attention...the flash settings manager is currently open...please close the Flash Player Settings Manager and try again". I have nothing open in my tray that would be related to Adobe...help!
Copy link to clipboard
Copied
Do a reboot and then run the installer. There's probably a background process that's causing the error.
Copy link to clipboard
Copied
...still same message..."close Flash Player Settings Manager"...only things open in the Tray were Microsoft Forefront Endpoint Protection, Safely Remove Hardware, Cisco AnyConnect, Connected to the Internet...IE was not open...
Copy link to clipboard
Copied
Open your Task Manager (Ctrl+Alt+Del or right click your task bar)
Under the "Processes" tab, end "iexplore.exe" and ANYTHING that has "Adobe" or "Flash" in the "Description".
Copy link to clipboard
Copied
Mike...thanks so much for hanging in there...maybe I should have started off saying it was a company owned laptop with their systems in place...seems they had to do a few things to allow download...didn't know that as I never had that issue before...you were very helpful...