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Flash Player 12.0 - "error has occured in the script"

Guest
Jan 21, 2014 Jan 21, 2014

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...continue?...YES...then the Installer box comes up and nothing...IE8...

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LEGEND ,
Jan 21, 2014 Jan 21, 2014

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IE8... are you using XP?

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Guest
Jan 22, 2014 Jan 22, 2014

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no...

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LEGEND ,
Jan 22, 2014 Jan 22, 2014

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IE8 (Internet Explorer version 8) was released before Vista.
If you have Vista and you've NEVER udated it (ever) it'll have IE8

If you have Windows 7 and have never updated it (ever) it'll have IE9

If you have Windows 8 and have never updated it (ever) it'll have IE10

If you have Windows 8.1 it'll have IE11.

Regardless, the script error is most likely caused by ActiveX controls.

Use the offline installer, which doesn't require you to have IE open when you run it.

Flash Player for ActiveX (Internet Explorer)

RIGHT CLICK that link and select "Save target as".

Save the file, and close IE completely.

THEN run the installer.

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Guest
Jan 22, 2014 Jan 22, 2014

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Mike...thanks for staying with me on this...downloaded file and installed with IE not open...Adobe now says "The Installer needs your attention...the flash settings manager is currently open...please close the Flash Player Settings Manager and try again".  I have nothing open in my tray that would be related to Adobe...help!

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LEGEND ,
Jan 22, 2014 Jan 22, 2014

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Do a reboot and then run the installer. There's probably a background process that's causing the error.

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Guest
Jan 22, 2014 Jan 22, 2014

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...still same message..."close Flash Player Settings Manager"...only things open in the Tray were Microsoft Forefront Endpoint Protection, Safely Remove Hardware, Cisco AnyConnect, Connected to the Internet...IE was not open...

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LEGEND ,
Jan 22, 2014 Jan 22, 2014

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Open your Task Manager (Ctrl+Alt+Del or right click your task bar)

Under the "Processes" tab, end "iexplore.exe" and ANYTHING that has "Adobe" or "Flash" in the "Description".

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Guest
Jan 22, 2014 Jan 22, 2014

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Mike...thanks so much for hanging in there...maybe I should have started off saying it was a company owned laptop with their systems in place...seems they had to do a few things to allow download...didn't know that as I never had that issue before...you were very helpful...

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