4 Replies Latest reply on Jan 24, 2014 12:21 PM by CNMiles

    why is screencording element not playing

    CNMiles

      Captivate filmstrip problem.jpg

       

      I've done a screencording using the simulation mode and almost all of it works fine. However on this one screen the part of the window that I have outlined in red shows up correctly in the thumbnail and workspace but does not show in the preview or published file. The mouse track therefore runs across a blank grey area and a selection window opens with nothing visble to show which part of the screen is being selected. I can't see anything different about this screen from all the others which work fine.