Can you share a screen capture of the Highlight Box properties?
I think for some reason (probably related to how the captured software works) Captivate thought this dialog was just a rollover effect and has embedded it inside the background graphic. You're going to need to set your Captivate Edit screen at 100% and then take a SnagIt screencapture of this dialog to add it as a graphic on this slide.
Thanks for the quick reply. I suspect you are right about the smaller inset window not being recognised correctly during the capture. Strange that it didn't happen consistently throughout the recording. I'll try again next time I have access to the package that I was recording.
Appreciate your prompt input.
Thanks for the quick reply and the suggestion.
I had a look at the Highlight Box properties as you suggested and compared them with another slide where everything worked as expected. I couldn't see any difference in the properties between the 2 screens so I suspect this isn't the cause.
I appreciate the response though.