6 Replies Latest reply on Jan 24, 2014 4:08 AM by John Latter

    Why would 32-bit Flash Player be installed on a new 64-bit computer?

    John Latter

      Hi,

       

      I've a 5-day old Windows 8.1 computer using Internet Explorer 11.

       

      The Control Panel has an entry that reads, "Flash Player (32 Bit)".

       

      When I click on it and go to "Advanced", the update options are all greyed-out - though next to the CHECK NOW box it says, "Plug in version - not installed"

       

      By searching the hard drive, I've discovered that the Flash Player version is 12.0.0.38 - is this OK for a 64-bit machine?

       

      Also, should I install the missing plug in? (and where would I find it!)

       

      Can I "un-grey" the update options?

       

      Any help or advise would be appreciated!

       

      John Latter