6 Replies Latest reply on Jan 23, 2014 3:08 AM by jocstone_me

    Indesign cannot save document after printing

    jocstone_me Level 1

      This is what happens:

       

      I open one or more documents

      I print one document

      the print finishes

      I can continue to work in my document.

      When I want to save my document I get an error "Cannot save the document because the file is in use"

      After that Indesign hangs…

      I have to force quit, restart the mac, remove the temp files of those opened documents and re-open them.

       

      This occurs not everytime, but if it occurs, it's always the combination of firts printing, then saving, then crashing…

      As I said before, this does not happen everytime when I print and save. I can sometimes work for a week without problems and sometimes it occurs several times a day or week.

       

       

      What I have tried to solve this:

      delete cache files,

      delete preferences,

      repaired disk Permissions

       

      Any ideas would be great!

       

      configuration: iMac 27", 2.8 Ghz Intel Core i5, running 10.6.8, running Indesign CS5 (7.0.4)

      We have 2 similar iMacs with same configuration, but is happening on one machine only…

       

      Below is the latest info from console when this happened.

      23/01/14 10:48:24[0x0-0x1d01d].com.adobe.InDesign[247]Thu Jan 23 10:48:24 DTP2.local Adobe InDesign CS5[247] <Error>: kCGErrorIllegalArgument: _CGSFindSharedWindow: WID 440
      23/01/14 10:48:24[0x0-0x1d01d].com.adobe.InDesign[247]Thu Jan 23 10:48:24 DTP2.local Adobe InDesign CS5[247] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
      23/01/14 10:48:24[0x0-0x1d01d].com.adobe.InDesign[247]Thu Jan 23 10:48:24 DTP2.local Adobe InDesign CS5[247] <Error>: kCGErrorIllegalArgument: CGSGetWindowTags: Invalid window 0x1b8
      23/01/14 10:52:05[0x0-0x1d01d].com.adobe.InDesign[247]Bizhub_C554.ppd
      23/01/14 10:52:05[0x0-0x1d01d].com.adobe.InDesign[247]Bizhub_C5
      23/01/14 10:52:05[0x0-0x1d01d].com.adobe.InDesign[247]54.ppd
      23/01/14 10:55:18com.apple.launchd.peruser.502[147]([0x0-0x1d01d].com.adobe.InDesign[247]) Exited: Terminated
      23/01/14 10:55:31[0x0-0x36036].com.apple.iTunes[808]Parent: Error or timeout on select
      23/01/14 10:55:31[0x0-0x36036].com.apple.iTunes[808]Child with pid 813 exited normally
      23/01/14 10:55:31[0x0-0x36036].com.apple.iTunes[808]ATHostConnectionDestroy 0x1ba20e00
      23/01/14 10:55:34[0x0-0x36036].com.apple.iTunes[808]AppleGVA:: Error creating the accelerator 1
      23/01/14 10:55:35[0x0-0x1c01c].com.adobe.Photoshop[246]Entering InitializeFontsenseXMP()
      23/01/14 10:55:35[0x0-0x1c01c].com.adobe.Photoshop[246]InitializeFontsenseXMP() returning 0
      23/01/14 10:58:59Console[2077]Error loading /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types:  dlopen(/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types, 262): no suitable image found.  Did find:

      /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types: no matching architecture in universal wrapper
      23/01/14 10:58:59[0x0-0x57057].com.apple.Console[2077]Console: OpenScripting.framework - scripting addition "/Library/ScriptingAdditions/Adobe Unit Types.osax" declares no loadable handlers.